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Bitrix24

Bitrix24

This free Bitrix24 widget lets you insert live chat, call back request and various web forms into your website.

2.6

Rating summary

5

Reviews

700

Active installations

Bitrix24
Bitrix24
Bitrix24
Bitrix24
Bitrix24
+13

Overview

Compatibility

Customer support & learning resources

Main benefits

Live chat integration

Automatic CRM import

Supports up to 12 agents

Customizable and versatile

Works on multiple platforms

About this plugin

Author: bitrix24
Version: 1.0.0
Last updated: 04-04-2017
WordPress version: 3.0
Tested up to: 4.7.29
PHP version required: false
Languages:
Learning resources: View resources

Overview

The free Bitrix24 widget is designed to enhance your WordPress site by integrating live chat, call back requests, and various web forms, seamlessly importing all interactions into the free Bitrix24 CRM. This plugin supports up to 12 agents at no cost, is highly customizable, and functions across mobile, web, and desktop platforms. Once installed, Bitrix24 forms appear as embedded elements on your site, and the plugin allows for the installation of live chat and call back functionalities. Additionally, it can automatically channel orders from WordPress-based online stores directly into the Bitrix24 CRM. To enable these features, users simply need to activate the website widget in their Bitrix24 account, insert the provided widget code into the plugin, and configure the CRM connector with the appropriate URL and currency settings.

Live Chat and Call Back Request

  • Allows you to insert live chat and call back request widgets into your website.
  • Supports up to 12 agents for free.
  • Easily customizable to fit your website's design.

Integration with Bitrix24 CRM

  • Automatically imports information from chat and forms into Bitrix24 CRM.
  • Supports sending orders from WordPress online stores to Bitrix24 CRM.
  • Enables CRM connector for seamless data transfer.

Multi-Platform Support

  • Works on mobile, web, and desktop apps.
  • Ensures consistent user experience across different devices.
  • Facilitates easy access for agents and customers alike.

Ecommerce Integration

  • Compatible with popular WordPress ecommerce engines.
  • Automatically sends online orders to Bitrix24 CRM.
  • Allows setting default currency for online stores.

Features list

Feature

Free version

Unlimited number of users

Allows an unlimited number of users to access the system.

5GB free online storage

Provides 5GB of free online storage for data.

Custom CRM forms

Enables the creation of custom CRM forms.

Email marketing

Includes tools for email marketing campaigns.

Call center

Supports call center functionalities.

Quotes and invoices

Allows generation and management of quotes and invoices.

Cloud or self-hosted (open source code access)

Offers both cloud and self-hosted options with open source code access.

Mobile CRM (iOS, Android)

Provides mobile CRM applications for iOS and Android.

API and Market available with 100+ apps and integration

Includes an API and marketplace with over 100 apps and integrations.

Powerful CRM

Offers a robust and comprehensive CRM system.

Unlimited records

Allows storage of an unlimited number of records.

Unlimited custom fields

Supports an unlimited number of custom fields.

Unlimited reports

Enables generation of unlimited reports.

Unlimited product catalog

Allows for an unlimited product catalog.

Unlimited quotes and invoices

Supports unlimited generation of quotes and invoices.

Pricing

Free Plan

$0 / monthly

Plan includes

Unlimited number of users
5GB free online storage
Custom CRM forms
Email marketing
Call center
Quotes and invoices
Cloud or self-hosted (open source code access)
Mobile CRM (iOS, Android)
Buy Now

In some cases companies have different prices based on various components like a location. As a result the prices displayed here can differ from the ones you see on their websites.

See all pricing options

Rating and reviews

2.6

Rating summary

5

Reviews

700

Active installations

5
4
3
2
1

User sentiment analysis

Users appreciate that the Wordpress plugin for Bitrix24, if set up correctly, seamlessly integrates online store orders with the CRM system, which is highly beneficial for businesses. The plugin provides a convenient way to manage ecommerce transactions by sending orders directly to Bitrix24. However, users face significant issues, including the absence of clear setup instructions and recurring fatal errors upon activation, specifically syntax errors in the “bitrix24_forms.php” file. These technical problems have persisted for over a year without resolution, causing frustration and leading some users to consider alternative CRM solutions. Concerns about the plugin causing excessive request bombardment on websites further undermine its reliability.
Leo22001

Leo22001

09 Sep, 2019

First, there are not any clear instructions on how to set up the app. Second, when you activate the app, it shows a fatal error. see the error below: “Parse error: syntax error, unexpected end of file in /var/www/html/wp-content/plugins/integration-with-bitrix24/bitrix24_forms.php on line 321” Third, I don’t know why the BITRIX24 team have not fixed such basic technical issues. I had previrous reviews and there were people complaining about the same error over 1 year ago. I am disappointed at Bitrix24. I had just created an account with them, and this WORDPRESS INTEGRATION would be perfect for my business. Now I have to resort to some other business to do my CRM
WillemGrooters

WillemGrooters

21 Jan, 2019

There are reports that this plugin is being used to bombard websites with requests. Should be taken off the list This topic was modified 5 years, 6 months ago by WillemGrooters.
3DPrinter UA

3DPrinter UA

27 Jun, 2018

If you use popular any WordPress ecommerce engine to run your online store, this plugin can automatically send online orders to your CRM. Simply go to plugin settings and do the following: Enable CRM connector. Insert connector URL. You can get the URL inside Bitrix24 CRM. Select default currently for your online store. Otherwise the currency will be determined automatically. Ok. I has WooCommerce. Where i can find CRM connector URL? Insert connector URL. You can get the URL inside Bitrix24 CRM.
fdharsihexagon

fdharsihexagon

11 Jun, 2018

When I try to activate the plugin it is showing error The plugin could not be activated because it triggered a fatal error. Parse error: syntax error, unexpected end of file in E:\xampp\htdocs\abc\wp-content\plugins\integration-with-bitrix24\bitrix24_forms.php on line 321
rain3r.walt3r

rain3r.walt3r

20 Mar, 2018

It was very simple to setup & worked out of the box. (using WordPress 4.9.4) Well done!

FAQ

How to connect Bitrix24?

How to enable CRM connector for online stores?

How many agents does the widget support for free?

Is the widget customizable?

On which platforms does the widget work?

What types of forms can be inserted into the website using this widget?

Is the information from chat and forms imported into Bitrix24 CRM?

Where can I find instructions for setting up the widget?