Users appreciate the WordPress plugin for its ease of use, intuitive design, and robust functionality in bundling products, which significantly aids in managing online stores. Many users commend its effectiveness in creating product kits and offering customization options tailored to their specific needs. However, while the plugin delivers on its promises, key issues persist. Notable drawbacks include a lack of responsive settings, problematic multi-currency support, incorrect tax calculations, and compatibility issues with other plugins. Additionally, many users report poor support, especially for the free version, with delays or unresponsive customer service affecting overall satisfaction. Despite these concerns, the plugin is often praised for its overall features and helpful support when available.