Users appreciate the WPC Product Options for WooCommerce plugin for its robust functionality, clean operation, and the ability to collect crucial order details, which fulfill legal and business needs effectively. Many find it indispensable, using it across multiple sites due to its solid performance and completeness in features compared to alternatives. Some users commend the high-quality work and express gratitude for the continuous improvements. However, a significant drawback is the poor responsiveness of the support team in resolving critical issues, which diminishes the overall user experience. The plugin shows potential but needs better customer support and issue resolution to be truly impactful.