Users appreciate the plugin's simplicity, ease of use, lightweight nature, and the ability to create multiple customizable tabs. It integrates well with WooCommerce and several themes, offering specific functionalities such as handling product specifications and allowing predefined tab templates. Users frequently praise the effective support provided by Kevin. However, the plugin faces significant criticism over the lack of timely support and poor communication, especially for pro users. Tabs occasionally disappear after updates or imports, leading to frustration and lost work. Compatibility issues, particularly with WPML and Elementor, further point to technical shortcomings. The perceived high cost of the pro version relative to its features also deters some users.