Users generally like the plugin's visual appeal, ease of use, and effective upselling features. Many appreciate the active and friendly support team, as well as the generous functionality available even in the free version. It seamlessly integrates with most themes and enhances the cart experience compared to standard mini carts. Users also note its potential for further improvement and value its positive impact on conversion rates. However, drawbacks include poor customer service experiences, issues with compatibility (e.g., with Divi), lack of customization options for the side cart, and annoying features like auto-opening the cart. Some users also encountered technical problems such as site errors and non-functional shipping meters.