Users appreciate the WordPress plugin for its efficient functionality and exceptional support. The plugin is particularly useful for connecting Contact Form 7 to Google Sheets, enabling seamless, automatic data transfer that boosts productivity and facilitates real-time data management. Users find it easy to integrate and valuable for tracking and organizing form submissions directly into spreadsheets. However, some users have faced difficulties with setup, especially in the free version, and issues such as form submission delays and conflicts with other plugins. Technical support is praised for prompt and efficient responses, though some criticize mandatory yearly fees and non-intuitive setup processes. Despite occasional compatibility and functionality hiccups, the overall feedback is positive.