Users generally appreciate the plugin for its powerful and flexible ability to create different menus for various sections of a WordPress site. It allows easy configuration, supports multiple languages, and significantly reduces hosting and development costs by avoiding the need for subdomains. Positive experiences highlight its intuitive interface, seamless functionality on various WordPress versions, and effective support team. However, some users face challenges with it, such as glitches, complicated setup processes, and issues with specific conditions not working as expected. Compatibility problems with certain themes and the complexity of handling custom taxonomies are also mentioned drawbacks. Despite its strengths, there's a notable need for improvements in usability and feature consistency.