The WordPress plugin excels due to its ease of use, professional design, and responsive interface, allowing users to create visually appealing pricing tables with minimal effort. The plugin provides ample customization options, even in the free version, and works well on various devices and browsers. Users appreciate the excellent and prompt customer support, which resolves issues quickly and efficiently. However, drawbacks include limited HTML tag support, lack of mobile optimization for certain elements, and some useful features being restricted to the premium version. Technical difficulties with shortcodes and compatibility issues with plugins like Elementor have also been reported, along with concerns about losing data upon updates.