Users appreciate the MiniOrange WordPress plugin primarily for its reliable performance and seamless Single Sign-On (SSO) integration with various authentication platforms like Okta and Azure AD. The plugin's stability, customization options, and efficient management of environmental variables align well with modern DevOps practices. Many reviewers highlight the exceptional customer support, noting that the team is knowledgeable, responsive, and willing to go the extra mile to resolve issues promptly. However, there are some drawbacks. A few users reported critical errors flagged by Wordfence, suggesting potential security issues. Others mentioned the plugin's high cost and the company's push for additional paid features, which could be a barrier for scaling.