Users appreciate the plugin's simplicity, ease of use, and how efficiently it integrates with WordPress to create accordion sections on pages and posts. Many praise its customization options, the seamless integration with block builders, and its reliability. It's particularly valued by beginners due to its intuitive setup and usefulness for FAQ sections. However, drawbacks include pervasive advertisements for premium versions, occasional bugs (like font size changes and issues with text visibility), a somewhat cluttered admin interface, and a lack of certain features like FAQs schema. Despite these issues, the plugin remains a favorite for many due to its overall functionality and support responsiveness.