Users appreciate the plugin for its ease of use, with many emphasizing that it is straightforward to install and configure. It's very customizable, professional-looking, and provides ample support, particularly when users face issues. Positive feedback highlights its ability to create attractive maintenance pages quickly, helping users effectively manage site maintenance while still allowing functionality like countdown timers and subscription options. However, users criticize the limited functionality of the free version, noting that many features are locked behind a paywall. Some also report technical issues and bugs with updates. Overall, while the premium version is praised for additional features and good customer support, some feel the free version lacks sufficient capabilities compared to other plugins.