Users initially appreciated the plugin for its simplicity, effectiveness, and ease of use in achieving GDPR compliance. It provided essential cookie consent functionalities without complicating setup processes. However, after the update to Termly, the plugin significantly deteriorated according to users. The forced account creation, sudden transition to a paid subscription model, and complexity in setup and maintenance led to widespread dissatisfaction. Additionally, users noted severe performance issues, unauthorized modifications to site files, and the plugin becoming entirely unusable without paying. The formerly free, user-friendly plugin is now criticized for poor execution, high costs, and lack of transparency in changes, leading many to seek alternative solutions.