The WordPress plugin receives praise for its robust functionality, easy setup, and excellent customer support. Users appreciate its effectiveness in notifying customers when products are back in stock, customizable fields, email styles, and seamless integration with various themes and page builders. The plugin is also recognized for its affordability and effective support, often resolving issues promptly. Drawbacks include occasional compatibility issues with other plugins such as YayMail and Polylang, lack of smooth functioning with variable products, and issues with multilingual support, particularly with WPML. Some users faced problems with sudden stops in functionality and inadequate tech support, leading to loss of potential sales or exposed email addresses.