Users appreciate this WordPress plugin for its ease of use, quick setup, and attractive design, which helps integrate a human touch to their websites by displaying Facebook feeds. It functions well with simple CSS customizations and offers customization opportunities. However, many users face significant drawbacks, including the necessity for frequent manual cache clearing, recurring connection errors, and compatibility issues with Facebook’s API changes. The plugin also struggles with displaying posts with multiple images and does not refresh feeds regularly unless manually intervened. Additionally, customer support and resolution times are often criticized as slow and unresponsive, especially concerning the premium version.