Users appreciate the WordPress plugin for its lightweight nature, efficiency, and customization options, especially through shortcodes and templates. It is valued for managing download links effectively, with some praising its simplicity and flexibility, making it suitable for both basic and more complex needs. However, there are significant drawbacks. Users criticize the lack of key features, poor customer support, and issues with refunds and plugin integration. Some also experienced technical problems, such as failed uploads and PHP errors. Additionally, concerns about security, particularly SQL injection vulnerabilities, highlight coding issues that need addressing. Despite the praise, these flaws can heavily impact user satisfaction and functionality.