Users generally appreciate the Colibri WordPress plugin for its great templates, customization options, and robust support team. Many find it user-friendly and capable of creating stunning and professional-looking websites. The support is often highlighted as quick, efficient, and very helpful in resolving most issues, usually within 24 hours.
However, some drawbacks include incompatibility with other plugins, limitations in the free version, and occasional slow response times from customer service. Users also report bugs related to updates and issues with formatting text, especially on large articles. Another criticism is the lack of certain features compared to competitors, making it less comprehensive for some needs.