Users generally appreciate Kali Forms for its ease of use, intuitive setup, and excellent support team. The drag-and-drop builder and the structured menu design make form creation straightforward. Many users highlighted the solid honeypot option for spam prevention and praised the plugin’s flexibility and feature-rich Pro version. However, some users mentioned drawbacks such as limited default styling in the free version, occasional implementation issues, and initial confusion with the notification email setup. Although troubleshooting support is praised highly, some users experienced delays or issues persisting despite support. Overall, users find it a reliable, user-friendly plugin with responsive customer service.