Users generally appreciate the Pirate Forms plugin for its simplicity, ease of use, and easy setup process. It effectively facilitates the creation and implementation of contact forms on WordPress websites, making it suitable for both beginners and professionals. Users also like its compatibility with various themes, intuitive design, and features like Google Captcha integration and SMTP support.
However, some users experienced issues with email notifications not being sent, and the plugin's support service was often unresponsive. Additionally, the transition to WPForms and the deactivation of the pro version disappointed many users, who found the new plugin clunky and filled with frequent upgrade prompts. There are also concerns about the plugin not updating to meet newer requirements, like GDPR compliance.