While some users appreciate the WordPress plugin for its helpfulness, ease of use, and successful installation of themes and demo content, others have experienced significant issues. Positive feedback highlights the plugin's functionality, noting that even beginners can manage it effectively, and thanking the developers for providing these features for free. However, drawbacks reported include frequent installation errors, such as error 500 and error 503, multiple theme installations causing confusion, and demo imports failing or crashing the website. These issues have led to damaged sites and the need for restoration, especially with the latest WP versions, deterring some users from recommending it.