Users generally appreciate the WordPress plugin for its ease of use, lightweight nature, and effectiveness in providing relevant posts, thereby increasing site engagement. It's praised for its ability to automatically and manually link related posts, making it particularly beneficial for bloggers. Users commend its fast loading speed and seamless integration with themes like WPML without slowing down their site.
However, drawbacks include the lack of support for multisite in the free version, occasional imprecision in selecting related posts, and a perceived lack of timely support from the developer. Some found the design layout unattractive and noted the challenge of making CSS customizations. Complaints also mentioned the inconvenience caused by the refund process.
Overall, while the plugin is efficient and generally user-friendly, improvements in support and advanced customization options are needed.