Users appreciate the extensive functionality and versatility that the Advanced Coupons plugin adds to standard WooCommerce coupons. It is praised for features like store credits, gift cards, and a loyalty program, which help in boosting sales and enhancing customer retention. The support team is frequently commended for being responsive, polite, and effective in resolving issues.
However, users also experience significant drawbacks. The plugin is criticized for being slow, cluttered with unsolicited promotional banners, and difficult to delete. Some have faced issues with the premium version, noting inconsistency in performance and support. Additionally, compatibility issues with other plugins and occasional bugs are reported, causing operational disruptions.