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Customer Success Metrics: The Key in Propelling Your Business Forward

Everything in life is relative—or so they say. When it comes to success, relativity definitely comes into play, as what is considered successful for one project, may not be applicable at all to another. When it comes to customer success, however, metrics really do remove most notions of relativity, with their data-driven approach and deliverables of measurable results. The removal of relativity is a good thing when it comes to customer success, especially for agencies. Customer success is extremely important as it’s all about the communication strategies and business processes used that perpetually showcase your agency’s value to your customers. In short, it’s a great opportunity to get your agency ahead of the pack—and keep it there. We’ve singled out the top customer success metrics behind a great customer experience so you can implement them in your agency and see the world of difference they bring. Each one has its…

Largest Contentful Paint: How to Improve Your Score Forever

Optimization 10 MIN READ

So you’ve worked hard on building a fast, clean website, and now that you’ve run it through a page speed tool, it’s disappointing that the results are not what you hoped for. While hanging your head in defeat may seem like a tempting option, from an SEO and user experience standpoint, you should definitely reconsider before throwing in the towel. How long do you wait for a page to load? For around 50% of us, it’s less than 3 seconds. A lot may hang in the balance during those 3 precious seconds. A page’s ability to get the Largest Contentful Paint (LCP) content loaded quickly can soothe impatient visitors by letting them know they’re in the right place while the rest of the page loads. It’s often an image, video, or a block-level element like <p> or <h1> that should be one of the first things to render. The Largest…

What is Client Discovery? An Actionable Guide for Your Agency

Marketing 13 MIN READ

“If you build it, they will come.” Unfortunately, this is rarely the case, a truth so many agency owners have had to come to terms with. You’ve spent years creating a service, fine-tuning it to perfection, and know that it serves as an answer to an existing demand. You’ve built it—and built it well. Now, when exactly do the customers flock in? Sitting back and waiting is the passive approach. Sure, you will get a few customers here and there, but that’s not really the method to go for if you want to propel your business forward. Instead, and especially to get ahead of the competition, you need to take an active approach. Don’t wait for them to come to you. Find them yourself. How? This is where client discovery comes in. A standard practice in so many startups, tech companies, and product management teams, client discovery has become a…

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What’s New: Full WP White Label, Backup Services, & AI Builder v2.11

Blogging 2 MIN READ

As more and more businesses go online, business owners and consumers alike demand the best quality in the functionality and performance of websites, which guarantees a great user experience. Establishing trust between your business and your customers is hard work. Here is what we have done in this period to bring you closer to gaining that trust. Hosting We’ve talked about the importance of page and website load speed and how a slow loading website negatively impacts your business. One factor in getting your website to your customers quickly is choosing a datacenter closest to your target audience. 10Web now has 11 data centers across the globe. We are happy to announce the launch of our newest data center in Sydney, Australia. Improved Hosting server stability Hosting server performance Hosting Services With an impressive kit of hosting services offered at 10Web, we are always working to improve these services, along…

Core Web Vitals: The Only Guide You’ll Ever Need

Optimization WordPress 16 MIN READ

At this point, you’ve most likely heard about Core Web Vitals, Google’s new page experience measuring tools. Announced in May 2020 and incorporated into the ranking algorithms just last month, Core Web Vitals are another key way for Google to approximate the quality of user experience that a website offers. As the focus of Core Web Vitals is on an overall pleasant user experience, even if your website currently ranks at #1, this article will still be useful in terms of improving conversion rates of your website and decreasing the bounce rate. Whether you’re a developer immersed in code, an agency looking to set yourself apart from competition, or a small business owner just trying to run your website, it is important to be mindful of these new updates as they are Google’s way of fine tuning its ranking process. We know the importance SEO (Search Engine Optimization) has on…

WordPress 5.8: Moving Towards Full Site Editing

WordPress 13 MIN READ

WordPress 5.8 is now out and it’s brought a whole host of exciting new changes — most notably the long-awaited and touted full site editing features. To be more specific, WordPress 5.8 “Tatum” (named after legendary jazz pianist Art Tatum) was released on July 20, 2021 as an official WordPress update available to all users. This update significantly expands the role of the block editor and makes it possible to edit almost every part of your WordPress website. Now that WordPress 5.8 is released, you’ll be able to make templates, take advantage of new blocks and block patterns, enjoy an improved experience of working with reusable blocks, and be able to use new customization options to style your site. In this post, we’ll explain these new features more in-depth, and share what you can do as a developer with this new release. Let’s begin! New Site Building Blocks And Patterns…

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What’s New: 10Web Speed Optimizer, AI Builder v 2.9, Image Optimizer, & 10Web Builder

Blogging 3 MIN READ

10Web Speed Optimizer Continuous improvements to our speed optimizer are always in the works. This month we had major work done on the plugin in order to improve it’s optimization capabilities. With a special team intensively concentrated specifically on the plugin, here are some of the highlights. Added Web Worker We have added a Javascript Web Worker that downloads async resources in the background using a separate thread and not blocking the main browser thread. This reduces loading and blocking time and improves the PageSpeed score. Added Delay All JS The option to delay all JavaScript code execution before interaction has been added to the Speed Optimizer and is enabled by default for all new users. Here too, the Web Worker downloads all JavaScript files in the background and connects them to the page upon user interaction. This improves most metrics used to calculate page speed score; thus, helping to…

How to Create a Custom WordPress Theme Without a Line of Code

How To How To: Beginner 14 MIN READ

There is definitely no shortage of WordPress themes. Both free and paid themes are available, whether you go looking in the official depository or turn to third-party marketplaces and independent theme developers. These WordPress themes make creating a website for your clients relatively easy. However, there are times when you need a more custom design. In such situations, the obvious solution is to create a custom WordPress theme yourself. The only issue is that creating a custom WordPress theme from scratch can take a while due to the coding that’s involved. If you’re on a tight deadline, that’s not a feasible solution. But what if you could create a custom WordPress theme without coding? The good news is that you can. Thanks to 10Web’s AI Builder, you can quickly create a custom theme and deliver a website on time for your client. In this article, we’ll talk about various WordPress…

What’s New in PHP 8 (Features, Updates & Changes)

How To: Intermediate 21 MIN READ

PHP 8.0 is a major update that was released on November 26, 2020. It came with many new amazing features and optimizations such as named arguments, union types, attributes, constructor property promotion, match expression, nullsafe operator, JIT compiler, improvements in the type system, error handling, and consistency. With 10Web, you can easily update your PHP to the PHP 8.0 version. If you don’t want to go into the details, scroll down to see how to enable it on 10Web. Others are welcome to learn about all the new features of PHP 8 and about the JIT compiler in particular. New features Let’s discover the new features introduced by this new major update. Here’s what we’ll cover in this article: Named Arguments Attributes v2 Constructor Property Promotion Union Types 2.0 Match expression v2 Nullsafe operator Saner string to number comparisons Consistent type errors for internal functions Type system and error handling…

WordPress default theme how to change it 10Web AI builder

WordPress Default Theme: What It Is and How to Change It

How To: Beginner 9 MIN READ

Every year, WordPress releases a new default theme that ships with every WordPress installation. The WordPress default theme typically shows off new features that have been added to the platform. However, the WordPress default theme is often lacking in features that are crucial for a small business website. That’s why it’s so common for WordPress users to change the default theme of their websites. If you’re wondering what the default WordPress theme is and how to change it, you’re in the right place. In this post, we’ll explain everything you need to know about the WordPress default theme, how and why you should change it, and share how you can create a website without installing an advanced theme. What is the WordPress default theme? WordPress default theme is the theme that comes preinstalled when you first install WordPress on your site. As mentioned earlier, this theme is used to show…

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