Alexa and Mitsuki, Duolingo and CodeMonkey…You’ve likely used a chatbot and maybe even use one on the regular without considering using one for your own business. In the current age of automation, chatbots are an extremely useful and easy-to-create tool businesses use to achieve a whole range of different goals, from increasing the rate of customer satisfaction to inviting attention to a new product. Let’s discuss how you can use chatbots to grow your business in more detail. What’s a chatbot? A chatbot is software that is able to interact with people either through text or audio. Oftentime chatbots are designed to imitate actual conversations with real people – that makes this mode of communication very easy and accessible for visitors. While a chatbot can be included directly on your WordPress website, a lot of the times businesses go for various other platforms, such as Fb Messenger and WhatsApp, and…