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WP Live Chat + Chatbots Plugin for WordPress – Chaport

WP Live Chat + Chatbots Plugin for WordPress – Chaport

Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.

5

Rating summary

4

Reviews

2K

Active installations

WP Live Chat + Chatbots Plugin for WordPress – Chaport
WP Live Chat + Chatbots Plugin for WordPress – Chaport
WP Live Chat + Chatbots Plugin for WordPress – Chaport
WP Live Chat + Chatbots Plugin for WordPress – Chaport
+2

Overview

Compatibility

Installation instructions

Customer support & learning resources

Changelog

Main benefits

24/7 customer support

Multi-channel communication

Customer self-service

Lead generation

Workflow automation

About this plugin

Categories: SEO and Marketing
Version: 1.1.5
Last updated: 03-06-2024
WordPress version: 2.8
Tested up to: 6.5.5
PHP version required: 5.2
Languages: كوردی‎
Learning resources: View resources

Overview

Chaport is a leading live chat and chatbot service designed to enhance customer interaction on WordPress websites. Seamlessly connecting with customers across multiple platforms such as Facebook, Telegram, and Viber, Chaport offers 24/7 customer support, empowering businesses to provide real-time assistance and automated service through intuitive chatbots. Key features include unlimited chats, multi-language support, and extensive customization options, ensuring the chat widget integrates seamlessly with any website design. Chaport's integration capabilities via API and Zapier enable workflow automation and efficient data management, while its powerful free plan offers essential features such as automatic email requests and visitor insights. With over 30,000 satisfied teams globally, Chaport is acclaimed for its user-friendly interface, cost-effective pricing, and exceptional customer support.

24/7 Customer Support

  • Provide excellent customer service anytime, day or night.
  • Show your customers that your business is highly responsive to their needs.
  • Always available to help customers with live chat and chatbots.

Multi-Channel Communication

  • Handle all customer queries in one place.
  • Let customers reach you via their favorite channels like Facebook, Telegram, or Viber.
  • Streamline communication across multiple platforms.

Customer Self-Service

  • Empower customers to resolve their issues themselves with a knowledge base.
  • Activate an FAQ bot in your chat widget to minimize repetitive support queries.
  • Increase customer satisfaction by enabling self-service options.

Lead Generation and Qualification

  • Initiate more chats with auto-invitations based on specified rules.
  • Use pre-chat forms to collect visitor information before starting a live chat.
  • Convert visitors into prospects by starting communication via live chat.

Features list

Feature

Free version

Premium version

Basic Plan

A starter plan with essential features.

Pro Plan

An advanced plan with additional features.

Enterprise Plan

A comprehensive plan for large organizations.

Free Trial

A limited-time trial with access to all features.

Custom Pricing

Tailored pricing based on specific needs.

Standard Plan

Includes additional features for growing businesses.

Premium Plan

Offers advanced features for large enterprises.

Monthly Billing

Pay for the service on a monthly basis.

Annual Billing

Pay for the service on a yearly basis with a discount.

User Limit

Maximum number of users allowed under the plan.

Storage Limit

Maximum storage capacity included in the plan.

Customer Support

Access to customer support services.

Customizable Features

Ability to customize features according to needs.

API Access

Access to API for integration with other services.

Analytics

Detailed analytics and reporting features.

Security Features

Enhanced security measures included.

Uptime Guarantee

Guaranteed service uptime percentage.

Scalability

Ability to scale the service as needed.

Pricing

Free

$0 / monthly

Plan includes

Basic Plan
Pro Plan
Enterprise Plan
Free Trial
Custom Pricing
Buy Now

Enterprise

$49 / monthly

Plan includes

Basic Plan
Standard Plan
Premium Plan
Free Trial
Monthly Billing
Annual Billing
User Limit
Storage Limit
Buy Now

In some cases companies have different prices based on various components like a location. As a result the prices displayed here can differ from the ones you see on their websites.

See all pricing options

Rating and reviews

5

Rating summary

4

Reviews

2K

Active installations

5
4
3
2
1

User sentiment analysis

Users appreciate the WordPress plugin for its sleek, speedy, and clean design, making it suitable for both business and personal websites. It's lightweight, easy to use, and offers smooth performance. Even the free plan of the live chat app works well, reflecting its efficiency and practicality. Additionally, users commend the developers for providing quick and high-quality support when issues arise. However, no specific drawbacks were mentioned in the reviews provided.
antim12

antim12

12 May, 2024

Sleek and speedy design, ideal for both business and personal websites.
pipetko

pipetko

11 Jul, 2023

I like this chat plugin, lite, easy to use and it is working smoothly
audiofoundry

audiofoundry

23 Apr, 2022

A neat live chat app that works well even in the free plan. The developers provided quick and high quality support when I misconfigured the app too.
israelrodriguescamelo

israelrodriguescamelo

30 Mar, 2018

clean and fast designer, perfect for business websites and personal websites

FAQ

Do you offer a free trial?

Are there any ads in the live chat on the Free version?

How long can I use the live chat on the free plan?

Can I use Chaport Live Chat on multiple websites?

I want to make a live chat available only on specific pages. Is it possible?

I don’t want to display the live chat widget when my operators are offline.

Can I reach out to my visitors if they go offline?

How do I know about a new message in a live chat if I'm offline?

What should I do if I don’t want to receive live chats?

How do I know that a visitor has read my message in a live chat?

Can I see visitors’ actions using the live chat?

Is it possible to use canned responses in a live chat?

Can I invite my customers to the live chat by sending a direct link?

Can I block unwanted visitors in a live chat?

Is it possible to search for the previous chats?

Is Chaport Live Chat GDPR-compliant?