WPBot, a WordPress chatbot plugin, garners favorable reviews for its robust performance and exceptional customer support. Users appreciate its comprehensive features, ease of setup, and constant reliability in automating customer interactions. The Pro version, with its customizable functionalities, significantly enhances website engagement by allowing users to check order status and find products easily. Support responsiveness is highly praised, with issues resolved swiftly, boosting user satisfaction.
However, some drawbacks are noted, such as the plugin being resource-intensive, which negatively impacts site performance. Security vulnerabilities like SQL injection and bugs needing frequent updates are also concerns. Inconsistent pre-sales support and higher costs for full features are additional downsides.
