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Create a Website with AI
Slack Live Chat

Slack Live Chat

Chatlio lets you talk with your customers using Slack directly from your WordPress site.

4

Rating summary

4

Reviews

300

Active installations

Slack Live Chat
Slack Live Chat

Overview

Compatibility

Installation instructions

Customer support & learning resources

Changelog

Main benefits

Live chat integration

Direct Slack messaging

Enhanced customer communication

Visitor information insights

Dedicated chat channels

About this plugin

Version: 1.1.0
Last updated: 15-09-2021
WordPress version: 4.2
Tested up to: 5.8.10
PHP version required: 5.2.4
Languages:
Learning resources: View resources

Overview

Chatlio is a robust live chat solution specifically designed for Slack teams, enabling seamless customer communication through a chat box displayed on your website. Incoming messages are promptly delivered to your Slack account, allowing you to utilize Slack's powerful tools for chat and channel management. Each conversation is assigned its own dedicated channel, and Chatlio enriches these interactions by providing valuable visitor information such as email, current plan, and geographic location. This enhances your ability to offer timely and personalized customer support. Please note that this plugin requires a paid Chatlio plan, but a 30-day free trial is available without the need for a credit card.

Seamless Slack Integration

  • Messages from the chat box on your site are delivered directly to your Slack account.
  • Utilize all the powerful Slack tools to manage chats and channels.

Enhanced Customer Communication

  • Provides the immediacy of live chat for better customer interaction.
  • Each conversation takes place in a dedicated channel for organized communication.

Visitor Information

  • Chatlio provides extra information about the visitor such as email and current plan.
  • Know where your visitors are chatting from in the world.

Free Trial

  • Offers a 30-day free trial without requiring a credit card.
  • Allows you to test the plugin's features before committing to a paid plan.

Features list

Feature

Free version

Premium version

Chat with visitors directly from Slack

Communicate with website visitors using Slack.

Multiple teammates can help an individual site visitor simultaneously

Allow multiple team members to assist a single visitor at the same time.

Available on all devices

Accessible on any device, including mobile and desktop.

Easily integrate chat to your website

Simple process to add chat functionality to your site.

No additional software required

Works without needing extra software installations.

Style widgets to fit your brand

Customize chat widgets to match your brand's look.

Displays customer’s location, local time, browser and OS information

Shows visitor's location, time, browser, and operating system details.

Store additional customer data

Save extra information about your customers.

Dedicated account manager

A personal manager to assist with your account.

Custom SLA

Service level agreements tailored to your needs.

Advanced security features

Enhanced security measures for data protection.

Onboarding and training

Comprehensive training and onboarding services.

API access

Access to API for custom development.

Custom integrations

Tailored integrations with your existing systems.

Unlimited chat history

No limits on chat history storage.

Advanced analytics

In-depth analytics and reporting tools.

24/7 support

Round-the-clock customer support.

Pricing

Free Plan

$0 / monthly

Plan includes

Chat with visitors directly from Slack
Multiple teammates can help an individual site visitor simultaneously
Available on all devices
Easily integrate chat to your website
No additional software required
Style widgets to fit your brand
Displays customer’s location, local time, browser and OS information
Store additional customer data
Buy Now

Enterprise Plan

$99 / monthly

Plan includes

Dedicated account manager
Custom SLA
Advanced security features
Onboarding and training
API access
Custom integrations
Unlimited chat history
Advanced analytics
Buy Now

In some cases companies have different prices based on various components like a location. As a result the prices displayed here can differ from the ones you see on their websites.

See all pricing options

Rating and reviews

4

Rating summary

4

Reviews

300

Active installations

5
4
3
2
1

User sentiment analysis

Users appreciate the plugin for its reliable integration with Slack, enabling them to chat with website visitors seamlessly. They also commend the plugin's customer support for being excellent and responsive. However, a significant drawback is the lack of control over widget visibility, as it cannot be hidden on specific pages and must be displayed site-wide.
acuisine1

acuisine1

02 Nov, 2020

This plugin doesn’t allow you to hide the widget on certain pages. It’s just full site or nothing. There are no controls.
markez123

markez123

03 Feb, 2020

Thank you for your supper support and for making everything smooth cheers This topic was modified 4 years, 6 months ago by markez123.
dmillersg77

dmillersg77

25 Feb, 2019

This is one of those few companies where their software does what you were hoping it would. Their customer support has been excellent to say the least. You can’t go wrong with Chatlio! Seriously. This topic was modified 5 years, 5 months ago by dmillersg77.
bcguru

bcguru

27 Jan, 2018

I’ve been using Chatlio for over a year now; it allows for you to chat with your website visitors directly from Slack. It works great, and I can highly recommend if you are an existing Slack user.

FAQ

What is Chatlio?

How does Chatlio integrate with Slack?

What information does Chatlio provide about visitors?

Do I need a paid plan to use Chatlio?

Can I try Chatlio for free?

Who developed the initial version of the Chatlio plugin?

How are conversations managed in Chatlio?

Where can I get more details about Chatlio?