Users appreciate Contact Form 7 for its simplicity, versatility, and ease of use, allowing both developers and non-developers to create and manage contact forms effortlessly. It’s praised for its straightforward interface, mobile responsiveness, and the ease of integration with other plugins. However, several users have encountered significant issues. Many reported security vulnerabilities being exploited, causing server hacks and spam. Recent updates have introduced bugs, compatibility issues, and restrictive field length limits, breaking previously stable forms. Customer support is often criticized for being unresponsive. The plugin's frequent updates sometimes create more problems than they resolve, leading long-time users to seek alternatives.