Crisp – Live Chat and Chatbot
A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.
Overview
Compatibility
Customer support & learning resources
Changelog
Main benefits
Free and unlimited chat
Real-time notifications
Automated chatbot builder
Mobile and desktop apps
Wide range of integrations
About this plugin
Overview
Live Chat
- Embed a free live chat module to your website.
- Support live chat: Answer customer questions about your business.
- Sales live chat: Assist potential customers with product/service inquiries.
- Marketing live chat: Collect emails or phone numbers to build a qualified contact list.
- Automated chatbot: Create scenarios with a no-code chatbot builder.
Real-time Notifications
- Be informed instantly when a live chat starts.
- Support live chat: Respond to customers immediately.
- Sales live chat: Never miss a sales opportunity.
- Marketing live chat: Provide a conversational experience to leads.
- Option to choose whether to receive notifications or not.
Mobile and Desktop Apps
- Available on iOS and Android for mobile.
- Available on Windows and Mac OS for desktop.
- Respond to customers even when away from your computer.
Enriched User Experience
- See what visitors are typing in real-time.
- Fair pricing: Free and unlimited live chat service.
- Add plugins to extend live chat capabilities.
- View visitor information such as email, name, location, and social networks.
- Integrate with Slack, emails, Messenger, Twitter, Telegram, WhatsApp, and SMS.
Features list
Feature
Free version
Premium version
2 seats included
Access for two users.
Website chat widget
Embed chat on your website.
Shared inbox
Centralized inbox for team collaboration.
Contact form
Customizable form for user inquiries.
Mobile applications
Access via mobile apps.
Unlimited conversations
No limit on chat interactions.
Shopify integration
Connect with Shopify store.
WordPress integration
Integrate with WordPress site.
Unlimited history
Access to all past conversations.
Chat triggers
Automate chat based on user actions.
Messenger integration
Connect with Facebook Messenger.
Email integration
Sync with email services.
Shortcuts
Quick responses with predefined messages.
Slack integration
Connect with Slack for notifications.
Knowledge base
Create and manage help articles.
Chatbots
Automated chat responses.
20 seats included
Access for up to 20 users.
50,000 contacts included
Manage up to 50,000 contacts.
Everything in Basic and Pro
Includes all features from Basic and Pro plans.
WhatsApp integration
Connect and communicate via WhatsApp.
Instagram integration
Manage Instagram messages and comments.
Integrate with Zapier
Automate workflows with Zapier integrations.
Audio and Video Chat
Real-time audio and video communication.
Aircall integration
Integrate with Aircall for voice communication.
MagicBrowse
Co-browse with customers for better support.
LiveTranslate
Real-time translation during chats.
Automated campaigns
Set up and run automated marketing campaigns.
Analytics
Detailed insights and performance metrics.
SMS integration
Send and receive SMS messages.
Segment integration
Connect and sync data with Segment.
Pricing
In some cases companies have different prices based on various components like a location. As a result the prices displayed here can differ from the ones you see on their websites.
See all pricing optionsRating and reviews
vaishaknair
08 Jul, 2024
James Joseph Finn
20 May, 2024
Mudassar Shakeel
30 Jan, 2024
bobmane2
15 Jan, 2024
antonispol
05 Sep, 2023
