Users appreciate the WordPress plugin for its ability to integrate cryptocurrency payments within the WordPress ecosystem easily. Many find it straightforward to set up and value its low fees compared to other payment solutions. Additionally, it allows accepting payments in Bitcoin and other altcoins, which users find beneficial. However, there are some drawbacks. Some users face issues with the crypto payments not showing up at the checkout page, and others find it inconvenient that the payment process requires multiple steps and redirects. A suggestion is made to streamline the payment button into a single-step process on the checkout page. Others feel that needing an API is unnecessary and cumbersome.