AI Chatbot for WordPress by Customerly

By lucamicheli

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AI Chatbot to support customers, create engaging messages and send automated emails.

4.5

Rating summary

Reviews

700

Active installations

Download the Plugin

+11

Overview

Compatibility

Installation instructions

Customer support & learning resources

Changelog

Main benefits

AI-powered live chat

Automated email marketing

Customizable chat interface

Real-time customer support

Lead capture automation

About this plugin

Categories: SEO and Marketing

Version: 2.5.4

Last updated: 01-03-2024

WordPress version: 3.0

Tested up to: 6.2.6

PHP version required: 5.4

Languages:

Tags:

ChatGPT Gpt Live chat AI Chatbot Ai assistant

Learning resources: View resources

Overview

Customerly is an innovative WordPress plugin that combines AI technology with live chat functionalities to provide instant multilingual customer support, drive lead engagement, and enhance email marketing. This multifunctional tool helps businesses engage with website visitors in real-time through customizable live chat, complete with AI-driven automated responses, video chat, and screen sharing capabilities. It aids in lead nurturing by enabling automated email marketing workflows and offers sophisticated segmentation for targeted messaging. Furthermore, Customerly offers a rich set of features including chat previews, canned responses, rich media chat attachments, knowledge base integration, comprehensive reporting, and marketing automation. With Customerly, businesses can streamline their customer communication, boost engagement, and support efficiency, all while keeping costs in check with an all-in-one solution for chat and email interactions.

Live Chat with AI

Support visitors in real-time with AI-integrated live chat.
Customize the live chat to match your brand identity.
Recover visitors about to abandon your website.
Profile incoming chat messages with more questions.
Provide video live chat and screen-sharing without leaving the page.

Automated Email Marketing

Send automated email marketing with powerful workflows.
Create email sequences easily to nurture leads or engage customers.
Use a visual email template builder to craft responsive email campaigns.
Analyze email stats and user detailed reporting to measure campaign effectiveness.

Lead Engagement and Capture

Engage and capture more leads automatically with live chat triggers and AI.
Add welcome messages to better engage visitors on your website.
Use smart assignment rules to assign messages to the right team member.
Allow visitors to book meetings directly from the chat.

Help Center and Knowledge Base

Deploy a self-service help center with intelligent automation.
Build a knowledge base with an easy-to-use article editor.
Enable in-chat search for customers to find answers without contacting support.
Auto-reply suggests solutions based on customer inquiries.

Features list

Feature

Free version

Premium version

Customizable icons

Allows users to personalize icons to match their brand.

Use preferred social media profiles

Enables users to link their favorite social media accounts.

Easy to set up and use

Designed for quick and simple installation and operation.

Alignment options

Provides various alignment choices for better layout control.

Icon reordering

Allows users to rearrange icons to their preferred order.

Audit website security activity

Tracks and logs all security-related activities on the website.

Monitors file integrity

Checks for unauthorized changes to website files.

Scans remote malware

Detects and identifies malware on remote servers.

Hardens security

Enhances the website's defenses against potential threats.

Take security actions after hack

Implements measures to mitigate damage post-hack.

Sends notifications on website security

Alerts administrators about security issues.

Built-in firewall

Provides a firewall to block malicious traffic.

Pricing

Simple social icons

$0 / free

Plan includes

Customizable icons

Use preferred social media profiles

Easy to set up and use

Alignment options

Icon reordering

Buy Now

Sucuri Security

$499.99 / yearly

Plan includes

Audit website security activity

Monitors file integrity

Scans remote malware

Hardens security

Take security actions after hack

Sends notifications on website security

Built-in firewall

Buy Now

In some cases companies have different prices based on various components like a location. As a result the prices displayed here can differ from the ones you see on their websites.

See all pricing options

Rating and reviews

4.5

Rating summary

Reviews

700

Active installations

User sentiment analysis

Users appreciate the Customerly WordPress plugin for its comprehensive feature set, including live chat, marketing automation, and customer engagement tools. They find it easy to set up with an oAuth authentication and user-friendly interface. The plugin significantly boosts productivity and customer engagement by enabling real-time interactions, reducing churn, and increasing customer satisfaction. It is also praised for its excellent customer support and competitive pricing. However, some users report issues during the configuration process due to insufficient setup instructions, concerns over forced sign-up requirements, and instances where the plugin disrupted website style and redirected traffic. These concerns suggest room for better transparency and user onboarding.

jaymzwayne

22 Nov, 2023

it does nothing during config provided by the creator as the creator states it is a common simple setup process just like other plugins but does not mention you have to click on a whole another process to install this and now is drawing a safety concern as to why this all is not mentioned i tried direct website signup and claims it wants my work email and it is totally anal specific email sign up should not matter if its your personal email or work email unless there is other intentions to be brought forth, Moderators i feel this needs to be further investigated do to my findings

stephen54

25 Jun, 2021

Fantastic plugin with awsome support 🙂

tobility

28 Apr, 2021

it is good

janfrancioni

21 Jan, 2021

I highly recommend installing this live chat! The free version is great but the paid version offers even more for the success of your online business.

liaris

12 Dec, 2020

No Free Version – Facebook Mesenger

See All Reviews

AI Chatbot for WordPress by Customerly

Overview

Compatibility

Installation instructions

Customer support & learning resources

Changelog

Main benefits

About this plugin

Overview

Live Chat with AI

Automated Email Marketing

Lead Engagement and Capture

Help Center and Knowledge Base

Features list

Pricing

Plan includes

Plan includes

Rating and reviews

User sentiment analysis

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FAQ

I cannot see my live chat after installation, how can I see it?

Can I customize the live chat appearance?

Is Customerly Live Chat Fully GDPR Compliant?

Can I use Customerly as Lead generation tool?

I’ve got my Customerly Funnel ready, how can I connect it to my landing pages?

Can I request visitors’ email within the live chat?

If a visitor write on the live chat and then goes offline?

Can I qualify the leads through the live chat?

Can I use Customerly as autoresponder?

How can I use Customerly to send newsletter by email?

How can I use it to track and analyze wooCommerce users?

Do you have mobile applications to manage the customer service live chat?

How do I send forms leads to Customerly?

How can I send Survey to my users?

What’s the difference from others?