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Easy Digital Downloads – Sell Digital Files & Subscriptions (eCommerce Store + Payments Made Easy)

4.5

E-commerce

The #1 eCommerce plugin to sell digital products & subscriptions. Accept credit card payments with Stripe & PayPal and start your store today.

Payments

Sell

Digital store

Ecommerce

Stripe

Go To Plugin Page

Rating and reviews

4.7

Rating summary

529

Reviews

50K

Active installations

5
4
3
2
1

User sentiment analysis

Users appreciate "Easy Digital Downloads" (EDD) for its simplicity, clean interface, and extensive functionality, making it ideal for selling digital products. It offers robust reporting tools, a vast collection of add-ons, and seamless integration with payment gateways like Stripe and PayPal. The support team, particularly Mihai, receives high praise for their prompt, professional, and helpful service. However, some users encounter issues with the plugin's complexity, pricing, and the need for multiple expensive extensions. Moreover, there's criticism regarding support response times, performance hiccups with the latest updates, and dissatisfaction over data access with Stripe integrations. Despite some drawbacks, EDD is largely viewed as a reliable, feature-rich solution for digital sales.
jansass GmbH

jansass GmbH

24 Apr, 2024

“Easy Digital Downloads” is a game-changer for WordPress users venturing into digital product sales. Its simplicity and versatility make setting up and managing digital storefronts a breeze. With secure payment options and responsive support, it’s an essential plugin for anyone looking to monetize digital content effortlessly.
BenRamsden

BenRamsden

23 Apr, 2024

I’ve been running my WordPress plugin business on EDD since 2014. It’s rock solid, extremely well supported, and has stood the test of time.We started with a simple payment gateway and over the years added software licensing, subscriptions, all access passes, marketing integration, invoicing, etc, etc. The upgrade path can sometimes be clunky but support are always there to help us find a way.IMHO EDD is built on engineering, not customer, foundations so some of the interfaces and workflows out of the box require some customisation to remove rough edges, but that’s achievable because the foundations are solid. I never lose sleep due to EDD.
john.c.morley

john.c.morley

09 Apr, 2024

Product is reliable and effective; support is professional and friendly
Ankur Chotai

Ankur Chotai

08 Apr, 2024

I do not recommend this plugin if you want to use it with Stripe payment gateway. I recently came to know that in Easy digital downloads when used stripe payment gateway It gives them complete access of all your payment transactions happened through EDD. So they can access all your subscription transactions including customer details. Anybody can check their code to confirm.I would ask EDD guys to give option to your customers that if they do not want to connect their account under you in stripe.com then they must be able to do it. Also, your support response time is more than 48 hours even for premium customers. I had contacted them even through their given email as well but they did not reply for last more than 2 days. This topic was modified 2 weeks, 6 days ago by Ankur Chotai.
imageblocks

imageblocks

19 Mar, 2024

EDDの拡張プラグインを使用した際に上手くいかずサポートに協力してもらいました。非常にレアなケースだったが丁寧に対応してくれ、今後のアップデートで当該箇所の改善を約束してくれました。
caroltheo

caroltheo

15 Mar, 2024

I have been using this plugin for a few years, and it hasn’t let me down. Support is fantastic as well, when you need it.
jrego7

jrego7

07 Feb, 2024

I recently pulled the trigger and purchased EDD/Pro. Install was easy, however, I did run into a couple of little snags. I emailed EDD support each and every time they responded within an hour, with a solution. My most recent request was a form layout issue. Again they responded quickly and offered to log in to my server and resolve it. They didn’t have to, it was a design issue, but they took the extra steps and helped me. Support is just as important as the product itself. The EDD team has been available to me every step of the way in launching my new site. Thank you EDD team!!
svitolo

svitolo

15 Jan, 2024

Thanks!
Jay Collier

Jay Collier

28 Dec, 2023

Our configuration of EDD was painless and we only had one small issue that was resolved quickly by Mihai. (It was an issue with a host’s preferred caching plugin, not EDD.) Compared to Woo, it is so much easier and better! This topic was modified 4 months ago by Jay Collier.
rcosmos

rcosmos

19 Dec, 2023

I had a problem with the translation and Mihai Joldis from support was very patient and perseverant until he helped me fix the problem. I surely recommend the EDD plugin.