Users like the WordPress plugin for its ease of use, excellent support, and effective integration with other plugins like WooCommerce. They appreciate the plugin's ability to help manage events, issue tickets, and provide a seamless user experience while offering robust customization options. Many users commend the fast and detailed responses from the support team, who go above and beyond in assisting with issues, customizations, and troubleshooting.
However, there are significant drawbacks. Users report bugs, especially with payment integrations like Stripe and PayPal, leading to transaction and ticketing issues. Frequent updates sometimes introduce new problems, and core functionalities like email notifications and ticket management can be unreliable. The support, though generally good, can be slow or ineffective in solving some persistent issues.
Overall, while the plugin is highly functional and backed by a dedicated support team, its stability and reliability need improvement.
