Users love Fluent Forms for its comprehensive features, ease of use, and exceptional customer support. They appreciate the wide range of functionalities even in the free version, rich integrations, and its high responsiveness, effectiveness, and human support team. The platform is praised for its user-friendly interface, rapid performance, and extensive customization options, fitting both simple and complex form creation needs. However, users pointed out some drawbacks such as the lack of certain standard fields like phone numbers without a premium subscription, design limitations, complexity in settings, and occasional bugs. Despite these, Fluent Forms' versatile features and robust support make it a highly recommended tool for form management.