Users appreciate the GTranslate WordPress plugin for its ease of use, fast setup, and effective multilingual translation capabilities. It significantly enhances user experience by automatically translating website content, saving users substantial time and effort. Many praised the exceptional customer support, highlighting timely and helpful assistance from support agents like Grikor, Susanna, and Dmitry, which made troubleshooting issues seamless. However, users noted occasional technical challenges such as cache issues, font style changes, and configuration errors. Despite some minor bugs and the cost associated with advanced features, the overall consensus is that the plugin offers excellent value with both its functionality and support.