Hotjar Reviews
The fast & visual way to understand your users.
Rating and reviews
2.9
Rating summary
0
Reviews
100K
Active installations
5
4
3
2
1
User sentiment analysis
Users appreciate the Hotjar WordPress plugin for its simplicity, ease of setup, and the valuable insights it provides into user behavior, especially through heatmaps and video recordings. Many find it incredibly straightforward to install and activate by just pasting the Hotjar Site ID, making it an excellent tool for UX optimization.
However, the plugin faces significant drawbacks. Several users report issues with verifying installation despite following proper steps and trying different browsers. Some users note that it works inconsistently across multiple sites and that direct JS integration might be more reliable. Additionally, the plugin lacks advanced configuration options, such as excluding admin actions from being tracked, limiting its utility for some users.