Users appreciate the WordPress plugin for its ease of installation and configuration, its well-designed and visually appealing interface, and its robust functionality even in the free version. They particularly commend the quick and efficient customer support, which promptly addresses any issues or questions. The plugin helps users integrate their Facebook feeds seamlessly into their WordPress websites, which is especially useful for sharing updates without needing to post separately on WordPress. However, some users are dissatisfied with the limitations of the free version, such as not displaying the latest posts and many important settings being locked behind a paywall. Additionally, a few users experienced technical issues or conflicts with other plugins, and there were occasional problems with support responsiveness.