Users appreciate the high-quality features and seamless functionality of the WordPress plugin, particularly for booking needs. The standout aspect is the exceptional support team, praised for their rapid, patient, and effective assistance, even offering customization help. The plugin is useful for e-commerce and booking functionalities, and overall reliability is commended.
However, some significant drawbacks include misleading descriptions about certain features, such as Google Calendar synchronization and translation options. Users also lament the lack of public demo access and encountered issues with incomplete or unreliable functionalities, such as search inaccuracies for room availability. The refusal of refunds has led to customer dissatisfaction and accusations of unethical practices.