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Order Tracking: Pricing, Instructions, Reviews and More

Order Tracking: Pricing, Instructions, Reviews and More

Explore the features and benefits of the Order Tracking plugin, perfect for enhancing your site's user experience and efficiency.

4.6

Rating summary

69

Reviews

4K

Active installations

Order Tracking: Pricing, Instructions, Reviews and More
Order Tracking: Pricing, Instructions, Reviews and More
Order Tracking: Pricing, Instructions, Reviews and More
Order Tracking: Pricing, Instructions, Reviews and More
+22

Overview

Compatibility

Installation instructions

Customer support & learning resources

Changelog

Main benefits

Unlimited order creation

Customizable order statuses

Email status notifications

Responsive tracking form

WooCommerce integration

About this plugin

Categories: E-commerce
Version: 3.3.11
Last updated: 16-07-2024
WordPress version: 5.0
Tested up to: 6.6.1
PHP version required: false
Languages:
Learning resources: View resources

Overview

The Order Tracking plugin for WordPress is designed to seamlessly integrate a modern and responsive order tracking and management system into your website. Its primary functionality includes creating and updating limitless orders, which customers can then track via a simple form. Among its many features, the plugin allows for custom order statuses, email verification, automated status notifications, and detailed information display control. It also supports Gutenberg blocks and shortcodes for easy integration regardless of your page editor. The premium version extends functionalities to include WooCommerce integration, customer and sales rep management, custom fields, and more, making it perfect not only for order tracking but also for project management. With user-friendly setup and extensive customization options, this plugin aims to simplify the order management process for businesses and provide an enhanced user experience for customers and sales representatives.

Comprehensive Order Management

  • Create an unlimited number of orders.
  • Easily update and change the order status in the plugin admin panel.
  • Create custom statuses tailored to your business.
  • Require email verification to view order tracking.

Enhanced Customer and Sales Rep Management (Premium)

  • Create customers and sales reps in the plugin, and assign orders directly to them.
  • Customers can log in to see all their orders without entering tracking information.
  • Sales reps can manage orders from a special admin portal or the front end.
  • Both customers and sales reps can download/export their orders.

WooCommerce Integration (Premium)

  • Automatically create new orders in the plugin whenever someone checks out via WooCommerce.
  • Automatically send WooCommerce order update alerts and emails to customers.
  • Sync order updates between WooCommerce and the Status Tracking plugin.
  • Set equivalent statuses for direct syncing with WooCommerce.

Customization and Flexibility

  • Includes Gutenberg blocks and shortcodes for easy integration on any page.
  • Modify the styling of your tracking form to fit your site's look.
  • Customizable notification emails and order alert emails.
  • Responsive and customizable CSS for tracking forms.

Rating and reviews

4.6

Rating summary

69

Reviews

4K

Active installations

5
4
3
2
1

User sentiment analysis

Users appreciate the WordPress Tracking Plugin for its ease of use, flexibility, and robust functionality. It simplifies order tracking, making it highly suitable for shipping or courier services. The plugin's ability to provide real-time updates and send automated emails is particularly praised, enhancing customer experience significantly. Many users commend the strong, responsive customer support, which helps resolve issues promptly. However, some drawbacks are noted: the free version has limited features, bugs can affect functionality, and there is occasional poor support response. Issues like time zone settings being hard to find and interface complexities are also mentioned. Additionally, some users experienced severe bugs, causing order mishandling.
lemin

lemin

11 Jan, 2024

I have never and ever seen such supports and helps that are provided every time tirelessly, especially Tony and Jack. I am speechless regarding their outstanding support along with the usable plugin that they provided, namely, Tracking plugin. Keep your brilliant work up! Med Lemin Abdouli This topic was modified 6 months, 3 weeks ago by lemin.
tchingwe

tchingwe

02 Nov, 2023

Great Plugin, using it for a shipping website, with love from Zimbabwe, well done
gds613

gds613

21 Sep, 2023

The Etoile team gives the best support a true sign they stand behind a solid plugin.
nyahbenjamin

nyahbenjamin

23 Sep, 2022

This is a great plugin. It is next to non i have used so far
reVwow

reVwow

20 Apr, 2022

Thanks ! Switched notes fields on the order edit screens to text areas.

FAQ

Is there a shortcode to display the order tracking form?

Is there a Gutenberg block to display the order tracking form?

What are all the available blocks and shortcodes?

Is it possible to delete data of an incorrect order completely?

How do I change the title of “Order Form Instructions”?

How do I change the label “Order Number” field to, for example, “Job Number” in the front end display?

Is there a way to modify multiple field labels?

My order graph is not displaying properly, all of the statuses are overlapping. How do I fix this?

Is this compatible with WPML?

How do I add a map to the tracking page?

Can Sales Reps manage and create their own orders?

Is it possible for my customer to view their orders without entering the ID?

Can I add extra fields to my orders?

What are the columns for the spreadsheet and is it possible to add more information?

What is enabled in the premium version?

For help and support, please see: