Users praise the plugin for its ease of installation, user-friendly interface, and overall effectiveness in rating articles. They appreciate the variety of options available, even in the free version, and its ability to enhance the appearance and functionality of their blogs. Reports and summary features are also mentioned positively, making it a helpful tool for blog management.
However, users have raised several drawbacks. Some experienced issues with design preferences not being applied and bugs, particularly in certain languages. Customer support is reportedly slow or unresponsive, and attempts to deactivate the plugin can sometimes unintentionally disable other plugins. Additionally, concerns were raised about the plugin's subscription model, potential GDPR compliance issues, and data storage on third-party servers.