Users appreciate the WordPress plugin for its simplicity and effectiveness in integrating Cloudflare Turnstile as a captcha solution. It’s particularly noted for reducing spam and fake orders, with many expressing satisfaction in switching from Google reCAPTCHA. The setup process is typically described as easy and quick. Additionally, many users value the plugin's lightweight nature and the lack of intrusive promotions or paid upgrades. However, there are several drawbacks. Some users report sporadic malfunctions, such as contact forms not working due to a "turnstile is not defined" error, non-visibility of the turnstile in popups, and lack of support response. Other issues include incompatibilities with WP Hide Login, WooCommerce setups, and some themes like Flatsome. Occasionally, users experience captcha validation failures or lockouts, especially when cloning sites. Despite these issues, users generally commend the developer's efforts and support responsiveness.