Users appreciate the WordPress plugin primarily for its ability to seamlessly bridge the gap between WordPress and SFTP/SSH file transfers, which is crucial for environments where FTP isn't secure or available. The plugin simplifies updates and installations by removing the need for manual file management via SFTP and SSH, making it especially valuable for those managing their websites on VPS or AWS.
However, there are some drawbacks. Several users report bugs, especially when updating to new WordPress versions, and compatibility issues with PHP updates. Documentation and support are also lacking, forcing some users to look for solutions externally. Despite these issues, many still find the plugin indispensable for secure and efficient WordPress management.
