While the WordPress plugin offers useful features for accepting payments through WooCommerce stores, user experiences have been largely negative. Users like that the plugin provides a way to accept payments. However, the plugin has significant drawbacks, including poor customer service and lack of communication post-setup. It also automatically sets itself as the default payment method upon installation or upgrade, which users find intrusive and inconvenient. Additionally, the absence of a changelog makes it difficult for users to track updates or changes in the plugin, a feature that many other providers, such as PayPal, already offer. Overall, the plugin presents more hassles than benefits for users.