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WebEngage Feedback, Survey and Notification

WebEngage Feedback, Survey and Notification

Get feedback and resolve support queries. Conduct short surveys. Display push notification messages. Love your customers? Get WebEngage now!

3.5

Rating summary

0

Reviews

100

Active installations

WebEngage Feedback, Survey and Notification
WebEngage Feedback, Survey and Notification
WebEngage Feedback, Survey and Notification
WebEngage Feedback, Survey and Notification
+4

Overview

Compatibility

Installation instructions

Customer support & learning resources

Changelog

Main benefits

Collect customer feedback easily

Conduct in-site short surveys

Drive conversion with notifications

Embed code without editing templates

Powerful analytics and reporting

About this plugin

Categories: Forms and Surveys
Version: 2.0.4
Last updated: 12-07-2016
WordPress version: 2.7
Tested up to: 4.3.34
PHP version required: false
Languages:
Learning resources: View resources

Overview

The WebEngage WordPress plugin enables seamless integration of WebEngage's customer engagement tools into your website without the need to write or edit code. It offers robust functionalities to gather customer feedback, conduct in-site surveys, and display targeted notifications to enhance user experience and drive conversions. With easy-to-use management and analytics features, users can collect and analyze feedback, survey responses, and notification performance metrics. Additional features include customizable feedback tabs, detailed notification statistics, and powerful targeting based on visitor demographics and behavior. WebEngage supports multiple languages and offers a variety of pricing plans, including a free plan with premium features available through upgrades. This plugin is designed for simplicity and high performance across all web browsers, making it an invaluable tool for website owners looking to optimize user engagement and drive business results.

Customer Feedback Management

  • Easily collect feedback from customers.
  • Automatic screengrab of the page where feedback is submitted.
  • Receive email notifications and reply to feedback via email or dashboard.
  • Track and analyze feedback data with a management console.

Customer Insights through Surveys

  • Conduct in-site short surveys for product feedback, customer satisfaction, lead generation, etc.
  • Target surveys based on visitor geography, site referrals, cookies, and more.
  • Collect and analyze survey responses with powerful reporting and analytics modules.
  • Download survey reports and view demographic distribution.

In-Site Notifications for Conversion and Sales

  • Display notifications to offer discount codes, feature updates, or announce downtimes.
  • Target notifications at specific audience segments on your website.
  • Analyze notification performance with detailed statistics like clickthrough rates.
  • Create effective campaigns with targeted messaging.

Easy Integration and Customization

  • Embed Javascript integration code without editing templates.
  • Customize the “Feedback” tab’s colors and placement.
  • No need to write or change any code after installation.
  • Works in all browsers, including older versions like IE6.

Features list

Feature

Free version

Basic Plan

A starter plan with essential features.

Standard Plan

Includes additional features for growing businesses.

Premium Plan

Offers advanced features for large enterprises.

Free Trial

A limited-time trial to explore all features.

Monthly Billing

Pay for the service on a monthly basis.

Annual Billing

Get a discount by paying for a year upfront.

User Limit

Maximum number of users allowed per plan.

Storage Capacity

Amount of data storage included in the plan.

Customer Support

Access to customer service for assistance.

Custom Features

Tailored features to meet specific needs.

API Access

Ability to integrate with other software via API.

Pricing

Free Plan

$0 / monthly

Plan includes

Basic Plan
Standard Plan
Premium Plan
Free Trial
Monthly Billing
Annual Billing
User Limit
Storage Capacity
Buy Now

In some cases companies have different prices based on various components like a location. As a result the prices displayed here can differ from the ones you see on their websites.

See all pricing options

Rating and reviews

3.5

Rating summary

0

Reviews

100

Active installations

5
4
3
2
1

FAQ

Is WebEngage FREE to use?

The feedback tab shows up on my website. However, upon clicking, it displays an error message instead of the feedback form. Why?

What all information does WebEngage capture?

Can I add custom fields to the feedback form?

Is WebEngage spam-free?

Can data be exported from WebEngage?

What other customizations are possible?