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3CX Free Live Chat, Calls & WhatsApp

3CX Free Live Chat, Calls & WhatsApp

Chat with your website visitors in real-time for free! Engage with your customers and increase sales.

4.6

Rating summary

823

Reviews

50K

Active installations

3CX Free Live Chat, Calls & WhatsApp
3CX Free Live Chat, Calls & WhatsApp
3CX Free Live Chat, Calls & WhatsApp
3CX Free Live Chat, Calls & WhatsApp
+5

Overview

Compatibility

Installation instructions

Customer support & learning resources

Changelog

Main benefits

Real-time chat and calls

Zero cost communications

Unified messaging dashboard

Reliable with 30,000+ installs

No hidden costs

About this plugin

Author: WP-LiveChat
Categories: SEO and Marketing
Version: 10.0.14
Last updated: 04-07-2024
WordPress version: 5.3
Tested up to: 6.5.5
PHP version required: 5.4
Languages: English (South Africa), English (UK) [+11]
Learning resources: View resources

Overview

The 3CX Live Chat plugin is a powerful, free tool designed to enhance your website's conversion rates by enabling real-time communication with visitors via chat and calls. This versatile plugin integrates a comprehensive communications system that allows businesses to call, chat, conference, and collaborate seamlessly from various platforms, including office desktops, home setups, and smartphones. Users can handle WhatsApp, Facebook, and SMS messages all from a unified dashboard, alongside live chats and voice calls. With over 30,000 active installations, 3CX Live Chat is a proven and reliable solution featuring no hidden costs, making it an accessible choice for any business. Additional features include video conferencing, mobile and desktop apps, support for hosted cloud services, and capabilities like auto attendants and ring groups, ensuring a holistic communication experience for teams and customers alike.

Complete Communications System

  • Call, chat, conference, and collaborate with teams and customers.
  • Accessible from office, home, or smartphone.
  • Central hub for all business communications.

Zero Cost

  • Free forever with no hidden costs.
  • No credit card details required.
  • Simply create an account and start using.

Multi-Channel Messaging

  • Receive and respond to WhatsApp messages.
  • Integrates with Facebook and SMS messaging.
  • Manage all messages on the same dashboard as live chats and calls.

Reliable and Trusted

  • More than 30,000 active installations.
  • Proven as a reliable free live chat solution for WordPress.
  • Tested and trusted by numerous users.

Features list

Feature

Free version

Premium version

Self managed phone system

Control your own phone system without external management.

No monthly user pricing

Avoid recurring user-based charges.

On premise | Hosted | Self-hosted

Flexible deployment options to suit your needs.

Bring your own trunk & numbers

Use your existing phone lines and numbers.

World class mobile & web apps

Access top-tier mobile and web applications.

Video Conferencing

Conduct meetings with high-quality video calls.

Microsoft 365 Integration

Seamlessly integrate with Microsoft 365 services.

KYC - CRM Integrations

Integrate with Know Your Customer and CRM systems.

Integrated Call Center

Manage calls efficiently with an integrated call center.

Live Chat

Engage with customers through real-time chat.

WhatsApp

Communicate via the popular messaging app WhatsApp.

SMS

Send and receive text messages.

Call Routing: IVR/Digital Receptionist

Automate call routing with IVR and digital receptionist.

MS Teams Integration

Integrate seamlessly with Microsoft Teams.

iOS / Android / Windows Apps

Access the system through apps on iOS, Android, and Windows.

Pricing

Free Plan

$0 / one-time

Plan includes

Self managed phone system
No monthly user pricing
On premise | Hosted | Self-hosted
Bring your own trunk & numbers
World class mobile & web apps
Video Conferencing
Microsoft 365 Integration
KYC - CRM Integrations
Buy Now

Enterprise

$245 / annual

Plan includes

Self managed phone system
No monthly user pricing
On premise | Hosted | Self-hosted
Bring your own trunk & numbers
World class mobile & web apps
Video Conferencing
Microsoft 365 Integration
KYC - CRM Integrations
Buy Now

In some cases companies have different prices based on various components like a location. As a result the prices displayed here can differ from the ones you see on their websites.

See all pricing options

Rating and reviews

4.6

Rating summary

823

Reviews

50K

Active installations

5
4
3
2
1

User sentiment analysis

Users generally praise the WordPress live chat plugin for its ease of use, customizability, and a robust set of professional features. Many appreciate its user-friendly setup, quick responses from customer support, and useful functionalities like attachments and quick text responses. It enhances user engagement by enabling immediate customer interaction. However, users also report significant drawbacks. Many experienced configuration difficulties and noted that recent updates have introduced errors, slowed down websites, and caused compatibility issues with other plugins. Security concerns, such as malware and data privacy issues, are also highlighted. The frequent instability of new updates and occasional non-responsive support further complicate its usability.
ulocateme

ulocateme

26 Feb, 2024

“You have an amazing plugin for beginners like me! I hope you continue to develop it, as next time, we will gladly recommend your brand to other users interested in purchasing.
agenceneoh

agenceneoh

02 Aug, 2023

Ce plugin est extraordinaire et gratuit. Facile d’utilisation, personnalisable, simple à configurer, et il regroupe tout un tas de fonctionnalités professionnelles indispensables que je n’ai pas trouvées dans d’autres extensions. Le SAV est réactif et sympathique, ce qui est très appréciable. Si vous avez besoin d’un live chat gérable par votre team, n’hésitez pas, je recommande ce plugin à 100%
freq32

freq32

16 Jul, 2023

Gotta say, use common sense and go through the admin menus well, set up your active times, and primary owner, and the group. Everything works well. Impressive little chat.
Adi

Adi

16 Feb, 2023

I am looking for a simple chat. There is a very complicated configuration here. The system asks about some strange settings. This cannot be configured. Lack of Polish, despite the fact that the developer reports that Polish is supported. Waste of time.
stephaniejean95

stephaniejean95

19 Aug, 2022

Not responsive for Mobile, half the chat is cut off

FAQ

How do I get 3CX Free?

Will 3CX Live Chat plugin remain free forever?

What features does the 3CX Live Chat plugin offer?

Is the 3CX Live Chat plugin really free?

Can I use 3CX Live Chat on mobile devices?

How many users can use 3CX Free?

Does 3CX Live Chat support video conferencing?

Can I integrate 3CX Live Chat with social media platforms?