Users highly appreciate the Essential Addons for Elementor plugin for its diverse and comprehensive set of features, ease of use, and ability to enhance website functionalities without needing extensive coding. Many users commend the excellent customer support, highlighting the responsiveness, dedication, and effectiveness of the support team. The plugin helps users create professional and unique websites quickly, offering comprehensive widget packs like Gravity Forms. However, some drawbacks were noted, such as occasional technical issues, including server errors and problems with specific widgets like the carousels. The support team, despite being helpful, sometimes faces delays in resolving issues. Moreover, users occasionally experience compatibility problems with other plugins.