Users of the WooPayments plugin appreciate its seamless integration with WooCommerce and easy setup process, especially its support for Apple Pay and Google Pay. The plugin also has lower fees compared to PayPal and offers unified transaction management within WordPress Admin, simplifying activities like handling disputes and viewing reports. Many users commend the responsive, helpful customer support team for resolving issues promptly.
However, drawbacks include long deposit times, often reported as 7 days rather than the promised 3 days, and issues with fraudulent transactions slipping through. Some users faced account suspensions without clear reasons, and others experienced technical issues like critical errors and conflicts with other plugins, leading to site crashes and disruptions in payment processing. Additionally, more detailed transaction logs and better fraud protection features are desired for a more robust user experience.
