All tool categories

Create a Website with AI

AI tools by category

AI art generator

AI assistant

AI chatbot

AI chatbot builder

AI content generator

AI development

AI email

AI graphic design

AI image generator

AI image upscale

AI marketing

AI music generator

AI productivity

AI sales

AI social media

AI video generator

AI voice generator

AI writer

AI tools by category

AI art generator

AI assistant

AI chatbot

AI chatbot builder

AI content generator

AI development

AI email

AI graphic design

AI image generator

AI image upscale

AI marketing

AI music generator

AI productivity

AI sales

AI social media

AI video generator

AI voice generator

AI writer

All AI tools AI chatbot Threado

AI chatbot

Threado

Name: Threado
Brand: Threado
Price: 500 USD
Availability: OnlineOnly

AI agents for automating customer support and engagement.

Starts from: 500$ / mo

Free trial available

4.9

G2 Score

Reviews

Visit Website

4.9

G2 Score

Reviews

Visit Website

Key features

AI-powered query responses

Seamless tool integration

Customizable support workflows

Advanced performance analytics

Pros

Automated customer interactions

Easy tool integration

Scalable engagement personalization

Cons

High subscription costs

Steep learning curve

Internet connection required

Subscribe to AI insights

The latest trending AI news
How AI boosts efficiency at 10Web
In-depth reviews of AI tools
Entrepreneurial wisdom and insights
Valuable business growth tips

by Arto Minasyan Founder and CEO at 10Web

Overview

Threado is a cloud-based platform offering AI-powered agents designed to automate customer support and enhance engagement for customer-facing teams. It enables instant, automated responses to customer queries by leveraging internal knowledge bases. The platform integrates seamlessly with popular tools like Slack, Microsoft Teams, and Chrome, making it easy to set up and use without extensive technical knowledge. Threado’s AI agents can handle a significant portion of customer interactions, helping resolve queries faster and more accurately, which enhances customer satisfaction.

Threado supports various use cases, including customer support, customer success, and sales engineering. It allows teams to personalize customer engagement at scale, identify key account contacts, and gain instant insights into customer interactions. The platform also offers advanced analytics to monitor performance and improve support strategies. Threado ensures data security with SOC 2 Type II certification and encryption for all data in transit.

By automating routine tasks, Threado helps teams focus on more complex issues, improving overall productivity and efficiency. The platform’s ease of use and powerful AI capabilities make it a valuable tool for businesses aiming to optimize their customer support operations.

Key features

AI agents: Automatically respond to customer queries using advanced AI, reducing response time and increasing efficiency by leveraging existing internal knowledge bases.
Seamless integration: Easily integrates with popular tools like Slack, Microsoft Teams, and Chrome, enabling quick and hassle-free setup without extensive technical skills.
Customizable workflows: Design personalized customer engagement strategies and automated support workflows to tailor interactions and improve customer satisfaction.
Advanced analytics: Gain detailed insights and performance metrics to continuously monitor and enhance customer support strategies, ensuring data-driven decision-making.
Data security: SOC 2 Type II certified with robust encryption, ensuring the safety and privacy of all customer data, meeting high industry standards for security.

Pros

Automated query resolution: Quickly addresses customer inquiries, enhancing efficiency and allowing team members to focus on complex tasks.
Easy integration: Integrates seamlessly with existing tools like Slack and Microsoft Teams, reducing the need for significant technical expertise and facilitating smooth adoption.
Scalable personalization: Customizes engagement strategies to handle a large volume of customer interactions, maintaining high levels of satisfaction and relationship management.
Insightful analytics: Provides comprehensive metrics and insights to help refine support strategies and improve overall service quality.

Cons

Subscription costs: Access to full features and advanced functionalities requires a paid subscription, which might be costly for smaller businesses.
Learning curve: Some users may find it challenging to master all features and customization options initially, requiring time and training.
Internet dependency: Requires a stable internet connection for optimal performance and access to cloud-based tools, which can be a limitation in areas with unreliable service.
Setup complexity: While generally user-friendly, the initial setup and integration process can be time-consuming, particularly for larger teams with complex workflows.

Build your website with AI

Discover the ultimate AI tool for creating
stunning,
fast, and fully automated websites
with
10Web
AI Website Builder — perfect for
any business.

Try our AI Website Builder Try AI Website Builder

More AI tools like this

See all

FAQ

What is Threado?

Threado is a cloud-based platform that utilizes AI-powered agents to automate customer support and enhance engagement for customer-facing teams. It streamlines interactions by providing instant, accurate responses to customer queries.

Is there a free trial available?

Yes, Threado offers a free trial period during which users can explore its features and capabilities. This trial helps potential users understand the platform's benefits without committing to a paid subscription.

How does Threado ensure data security?

Threado is SOC 2 Type II certified and employs robust encryption protocols to ensure the safety and privacy of all customer data. This certification confirms that Threado meets high industry standards for data security.

What types of tasks can Threado automate?

Threado can automate various customer support tasks, such as providing instant answers to queries, assisting with customer success activities, and supporting sales engineering processes, thus streamlining operations.

How does Threado work?

Threado uses advanced AI agents trained on your internal knowledge bases to automatically respond to customer queries. It integrates with popular tools like Slack and Microsoft Teams, ensuring seamless workflow integration and easy usage.

What integrations does Threado support?

Threado integrates with widely used tools such as Slack, Microsoft Teams, and Chrome. These integrations facilitate smooth adoption into existing workflows, enhancing the efficiency of customer support operations.

Can Threado personalize customer interactions?

Yes, Threado allows teams to create personalized engagement strategies, identify key contacts, and gain insights into customer interactions. This customization helps improve customer relationships and satisfaction.

What are the subscription costs for Threado?

Subscription costs vary based on the features and storage options chosen. Detailed pricing information is available on the Threado website, offering different plans to suit various budgets and needs.

Get help evaluating if 10Web is right for you
Get an exclusive deal for over 20 websites
Get personalized, continuous support for
easy scaling and management of your sites

*For technical questions and inquiries please contact our 24/7
support team via the live chat.

Get in touch with our
team of sales experts

*For technical questions and inquiries
please contact our 24/7
support team
via the live chat.

Got it