Final verdict
BigCommerce and Duda both offer robust platforms, but they cater to different needs and audiences.
-
BigCommerce (Overall Grade: 7.9/10)
is a comprehensive ecommerce platform known for its extensive built-in features, advanced SEO tools, and multi-channel selling capabilities. It is ideal for businesses looking to scale their online presence with a focus on ecommerce. When comparing BigCommerce vs Duda, BigCommerce stands out for its powerful ecommerce functionalities, extensive integrations, and superior customer support, making it a strong choice for larger-scale operations. -
Duda (Overall Grade: 7.8/10)
excels in providing a user-friendly interface and a wide range of customizable templates, making it accessible for users of varying technical skill levels. Considering BigCommerce vs Duda, Duda is perfect for smaller businesses, agencies, and designers who need a flexible and intuitive platform for creating professional websites. Its strong design capabilities, ease of use, and reliable hosting make it a great choice for those prioritizing design and simplicity.
![]() |
![]() |
|
---|---|---|
Design functionalities & templates |
7.8 |
8.3 |
Ease of use |
7.3 |
8.4 |
Ecommerce |
9.0 |
7.4 |
Website Editors |
7.9 |
8.3 |
Product testing options |
7.3 |
8.4 |
Price |
7.4 |
7.9 |
Hosting quality |
7.8 |
8.8 |
Website speed optimization |
7.6 |
7.6 |
Plugins/extensions and integrations |
7.7 |
7.7 |
Marketing features |
7.9 |
7.1 |
Customer support |
8.7 |
7.5 |
Website security |
8.9 |
8.6 |
AI capabilities |
7.3 |
7.3 |
User Management |
8.9 |
8.0 |
Best for ecommerce
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner1.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
Verdict
: BigCommerce is the superior choice for comprehensive ecommerce needs, while Duda is suitable for simpler, smaller-scale online stores.
-
BigCommerce
: BigCommerce is a robust ecommerce platform designed for businesses aiming to scale. It offers a wide range of built-in features, including advanced SEO tools, various payment gateway integrations, and multi-channel selling capabilities. With a score of 9.0, it excels in providing a comprehensive solution for serious ecommerce businesses. However, its extensive features might be overwhelming for beginners. -
Duda
: Duda is a versatile website builder with ecommerce capabilities, ideal for smaller stores or businesses looking for a straightforward solution. It offers essential ecommerce features like product and inventory management, payment processing, and SEO tools. With a score of 7.4, Duda is a good choice for those who need a simple, user-friendly platform without the need for extensive customization or scalability.
Best for informational & business websites
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner1.png)
Verdict
: When it comes to creating informational and business websites, Duda takes the lead with a score of 8.4, compared to BigCommerce’s 7.5. Duda’s user-friendly interface and extensive customization options make it a superior choice for non-ecommerce sites.
-
BigCommerce
: BigCommerce is a robust platform primarily designed for ecommerce, but it can also be used for informational websites. It offers a wide range of customizable templates and built-in features, making it a versatile option. However, its complexity and focus on ecommerce functionalities might be overwhelming for users looking to create simple informational sites. In the BigCommerce vs Duda comparison, BigCommerce is better suited for businesses that might expand into ecommerce in the future. -
Duda
: Duda excels in creating professional and responsive informational websites without the need for coding knowledge. It offers a variety of customizable templates and features, making it accessible for users of all skill levels. Duda’s intuitive interface and design flexibility make it an excellent choice for businesses focused on creating visually appealing and functional informational sites. In the BigCommerce vs Duda debate, Duda stands out for its ease of use and design capabilities.
Detailed comparison
Design functionalities & templates
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
🏆
Winner: Duda.
Duda offers a wider variety of templates and designs, more customization flexibility, and more creative design possibilities than BigCommerce.
BigCommerce offers a variety of design templates for creating ecommerce websites, with a total of 240 themes available. Most of these themes come with up to four styling options, providing users with flexibility in design choices to match their brand’s aesthetic.
![BigCommerce templates](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/p_templates_page_bigcommerce.png)
On the other hand, Duda offers a wide variety of templates and designs for its website builder. With over 180 templates to choose from, users have the flexibility to create a website that suits their unique needs and style. The templates are professionally designed and cover various industries, ensuring that businesses of all types can find a suitable option.
![Duda templates](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/p_templates_page_duda.png)
![Duda template example](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/p_template_example_duda.png)
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Ease of use
Ease of useReflects the platform’s overall user-friendliness.Score
Components:
- Learning curve (40%): Quickness and ease of getting started.
- Interface design (30%): Simplicity and intuitiveness of layout.
- User guidance (20%): Quality of tutorials and support.
- Flexibility (10%): Adaptability to various user skills.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
🏆 Winner: Duda
. With a score of 8.4, Duda is praised for its intuitive user interface and a wide range of customizable templates, making it accessible for users of varying technical skill levels. BigCommerce, scoring 7.3, offers a robust platform but may be overwhelming for beginners or small businesses on a tight budget. If ease of use is a priority, Duda is the clear winner in this category.
Learning Resources
🏆 Winner: Tie
. Both BigCommerce and Duda offer a wide range of high-quality learning resources. BigCommerce provides extensive resources including articles, guides, webinars, podcasts, and specific training through BigCommerce University. Duda, on the other hand, offers comprehensive and regularly updated documentation, video tutorials, an active community forum, and structured online courses and certifications.
For ecommerce
EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:
- Ecommerce themes and templates (20%): Variety and design of templates.
- Product management (25%): Ease of managing and organizing products.
- Payment options (25%): Variety and convenience of payment methods.
- Ecommerce features (20%): Features for managing an ecommerce store.
- Integration (10%): Compatibility with external e-commerce tools and services.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
BigCommerce and Duda both offer ecommerce capabilities, but they cater to different needs and audiences. BigCommerce is a comprehensive ecommerce platform known for its robust set of built-in features, including advanced SEO tools, various payment gateway integrations, and multi-channel selling capabilities. On the other hand, Duda is a website builder that includes ecommerce features, allowing users to create and manage online stores as part of their website.
![]() |
![]() |
|
---|---|---|
Ecommerce themes and templates |
8.0 |
6.5 |
Product page customization |
8.3 |
7.5 |
Payment processing and commissions |
9.2 |
7.0 |
POS capabilities |
8.5 |
5.5 |
Payment gateways |
9.0 |
7.5 |
Product numbers |
9.5 |
7.0 |
Additional ecommerce features |
8.4 |
7.0 |
BigCommerce ecommerce features:
- Unlimited Products
- Streamlined Single-Page Checkout
- Order Management
- Abandoned Cart Recovery
- Marketing and Sales Tools
Duda ecommerce features:
- Product and Inventory management
- Payment processing
- Shopping and Tax settings
- Coupons and discounts
- SEO and Marketing tools
- Analytics and reporting
Ecommerce themes & templates
BigCommerce provides a wide variety of ecommerce templates designed to enhance online shopping experiences and cater to different industries. These templates feature advanced functionalities like quick view, product suggestions, and complex search filters but may require performance optimization for maintaining speed. The selection ranges from free to premium options, ensuring businesses can find a suitable design that aligns with their brand and product offerings.
On the other hand, Duda offers a small variety of ecommerce templates designed to help businesses create professional, responsive online stores. These templates are specifically tailored to support a wide range of ecommerce functionalities such as product catalogs, shopping carts, checkout processes, and payment gateways integration.
Product page customization
In BigCommerce, you can extensively customize product pages to enhance customer experience and improve sales. This includes the ability to create detailed product variants, customize options like custom fields, and upload multiple images or videos for each product.
Duda also allows for detailed product customization. It is possible to easily add variations such as size and color directly from the product management section, defining attributes like small, medium, and large or red, blue, and green. Custom pricing and inventory management for each variation enable setting specific prices, promotional offers, SKU numbers, and inventory levels, facilitating detailed product version management. With the ability to assign unique images and descriptions to each variation, customers receive clear and specific information, enhancing their shopping experience.
Payment processing
When it comes to payment processing, BigCommerce supports over 65 pre-integrated online payment solutions, serving customers across 230 countries with more than 140 currencies, without charging additional transaction fees for using third-party payment gateways. This approach provides merchants with the flexibility to choose the best payment solution for their business needs, including the option for custom integration to cater to specific regional payment preferences.
Duda’s website builder integrates with Stripe and PayPal for payment processing, offering various methods like credit cards and AliPay. While primarily an online store builder, it indirectly supports POS capabilities through these gateways. Duda also allows integration with third-party payment providers for flexibility and supports client billing using Stripe. Overall, it offers comprehensive ecommerce features, including over 30 payment provider integrations.
Website Editors
Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:
- Customization tools (40%): Range and power of editing features.
- Editor usability (30%): User experience within the editor.
- Design flexibility (20%): Freedom in layout and design changes.
- Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
🏆
Winner: Duda
. Duda, with a score of 8.3, is renowned for its simplicity and user-friendly interface. It offers a drag-and-drop functionality, a wide array of pre-designed templates, and customizable features. Duda’s editor is packed with features to streamline the website creation process, offering responsive design options for different devices, and advanced customization through access to HTML and CSS.
BigCommerce’s editor, scoring 7.9, offers an extensive set of tools designed for creating professional and engaging online stores without requiring coding knowledge. It provides a user-friendly drag-and-drop interface, robust eCommerce capabilities, and customizable templates. However, its depth and the complexity of some features can be overwhelming for true beginners.
Mobile editor/app
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/p_example_editor_mobile_bigcommerce.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/p_example_editor_mobile_duda.png)
🏆
Winner: BigCommerce
. Both BigCommerce and Duda offer mobile capabilities, but they cater to different needs. BigCommerce has a mobile app that provides access to the dashboard, analytics, orders, and the ability to add or edit products. However, it doesn’t allow for website editing.
Duda, on the other hand, doesn’t have a dedicated mobile app but supports limited mobile editing through its platform, allowing users to make edits and republish sites directly from mobile devices.
In summary, BigCommerce receives a higher rating due to its comprehensive mobile app, even though it lacks website editing capabilities. Duda, while offering mobile editing, lacks a dedicated mobile app, which may limit its usability for some users.
Product testing options
Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:
- Trial quality (40%): Extent and usefulness of the trial or free version.
- Feature accessibility (30%): How many features are available to test.
- Trial duration (20%): Length of the trial period.
- Ease of transition (10%): Smoothness of moving from trial to paid plans.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
Overall Result
:
Duda Wins
. Duda scores 8.4 in product testing options, slightly higher than BigCommerce’s 7.3. Both platforms offer a 14-day free trial, but Duda stands out with its 30-day money-back guarantee and the ability to test all features of each plan during the free trial. BigCommerce, on the other hand, allows testing of premium features during the trial period but does not offer a money-back guarantee.
![]() |
![]() |
|
---|---|---|
Free Plan |
No | No |
Trial Duration |
14 days | 14 days |
Testing Premium Features |
Yes, during free trial |
All features of each plan during trial |
Money Back Guarantee |
No |
Yes, 30 days |
Price
PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
BigCommerce and Duda have similar pricing structures, but Duda offers more affordable options for smaller businesses, while BigCommerce caters more to larger-scale ecommerce operations with its robust set of features.
![]()
|
![]()
|
|
---|---|---|
$20-$30 |
No offering at this amount. |
Basic ($25/month): Includes hosting for one website with email support, 99.99% uptime, and access to Duda’s AI Content Assistant. Value for price: 6.0 |
$30-$40 |
Standard ($39.00/month): Unlimited products, file storage, and bandwidth, suitable for small businesses. Limited to $50k in online sales per year and up to 4 inventory locations. Value for price: 7.0 |
Team ($39/month): Adds up to three team members, priority email, chat, and phone support, with team and client management features. Value for price: 7.0 |
$60-$110 |
Plus ($105.00/month): Includes Standard features, plus customer segmentation and abandoned cart saver. Limited to $180k in online sales per year and up to 5 inventory locations. Value for price: 7.5 |
Agency ($69/month): Offers hosting for up to four websites with priority support, account management, and access to advanced features. Value for price: 8.0 |
$190-$200 |
No offering at this amount. |
White Label ($199/month): For those needing to offer Duda under their own branding, including all Agency features plus white-label client access. Value for Price: 9.0 |
$300+ |
Pro ($399.00/month): All Plus features, plus Google customer reviews and advanced search filters. Limited to $400k in online sales per year, and up to 8 inventory locations. Additional $150/month for every $200k in online sales. Value for price: 8.0 |
No offering at this amount. |
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.
Hosting quality
Hosting
qualityExamines the reliability and performance of the hosting solutions.Score Components:
- Uptime (40%): Consistency and reliability of website availability.
- Speed (30%): Loading times and performance.
- Bandwidth and storage (20%): Sufficiency of resources provided.
- Data centers (10%): Quality and distribution of hosting infrastructure.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
Winner: Duda
. Duda’s hosting services, powered by Amazon Web Services (AWS), offer high speed and no storage or bandwidth limitations. With an uptime of 99.99% and the same uptime guarantee, Duda provides a more reliable hosting service. BigCommerce, while offering scalable cloud hosting with unlimited storage and bandwidth, falls short with a lower uptime of 99.9% and undisclosed data center locations.
![]() |
![]() |
|
---|---|---|
Do they offer hosting? |
Yes |
Yes |
Data Centers: |
Not disclosed |
AWS |
Type of hosting: |
Cloud Hosting |
AWS Cloud Hosting |
Uptime: |
99.9% |
99.99% |
Uptime Guarantee: |
Yes, 99.99% |
Yes, 99.99% |
Website Speed Optimization
Website Speed OptimizationEvaluates optimization of website loading timesScore Components:
- PageSpeed Score (30%): Google’s score indicating performance optimization.
- Loading Time (30%): The average time until a website is fully interactive.
- Mobile Optimization (15%): Optimization effectiveness for mobile devices.
- Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
- CDN Usage (10%): Use of CDN to enhance speed across geolocations.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
🏆 Winner: Tie
Both BigCommerce and Duda have the same score when it comes to website speed optimization. They both offer a range of strategies to optimize website speed, including image optimization, code minification, and support for Accelerated Mobile Pages (AMP).
![]() |
![]() |
|
---|---|---|
Focus |
Image Optimization, Code minification, Optimized templates, Using AMP, Caching |
Efficient Code and File Minification, CDN, Image Optimization, Mobile-Responsive Designs, AMP Support |
Performance Tools |
Google Lighthouse, PageSpeed Insights |
Google PageSpeed Insights Integration |
Key Strategies |
Image Optimization, Code minification, Optimized templates, Using AMP, Caching |
Efficient Code and File Minification, CDN, Image Optimization, Mobile-Responsive Designs, AMP Support |
Load Times |
Varies depending on optimization and website complexity |
Varies widely, depending on the optimization and user’s location |
Page Speed Scores Range |
Varies depending on optimization and website complexity |
Varies widely, depending on the optimization and user’s location |
Core Web Vitals Improvement |
Provides users with many tools for CVW improvements |
Emphasis on LCP, FID, CLS improvements |
BigCommerce provides a comprehensive set of tools and strategies for website speed optimization. These include image optimization, code minification, optimized templates, using AMP for faster mobile page loads, and caching. The load times and PageSpeed scores vary depending on the level of optimization and the complexity of the website.
Duda, on the other hand, focuses on efficient code and file minification, using a Content Delivery Network (CDN) for faster content delivery, image optimization, mobile-responsive designs, and AMP support. The load times and PageSpeed scores can vary widely, depending on the level of optimization and the user’s location. Duda places a strong emphasis on improving the Core Web Vitals (LCP, FID, CLS) of the websites.
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Plugins and integrations
Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:
- Variety of options (40%): Range of available add-ons.
- Integration smoothness (30%): Ease of integrating plugins into the site.
- Quality of plugins (20%): Functionality and reliability of the options.
- Custom integration capabilities (10%): Support for custom or third-party integrations.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
🏆 Winner: It’s a tie.
Both BigCommerce and Duda score 7.7 in plugins and integrations. BigCommerce offers a wide array of apps and integrations, including ERP and CRM systems, 3PL services, POS systems, and various marketing tools, to enhance eCommerce functionalities. On the other hand, Duda distinguishes itself by offering built-in widgets, app integrations, and the ability to create custom widgets. These features are included in various Duda plans, eliminating the need for separate plugin costs. With over 70 free widgets and connections to external services like marketing tools and payment gateways, users have a comprehensive toolkit at their disposal.
Marketing Features
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
🏆
Overall Winner: BigCommerce
. BigCommerce edges out Duda with a slightly higher score, offering a more comprehensive set of marketing tools, including advanced SEO tools, various payment gateway integrations, and multi-channel selling capabilities across social media and marketplaces. Duda, while offering a robust set of features, falls short in direct marketing automation tools.
![]() |
![]() |
|
---|---|---|
SEO Tools |
|
|
Email Marketing |
✓, through various email marketing services integrations |
✓, through third party platforms such as Mailchimp |
Blogging |
|
|
Social Media Integration |
|
|
Analytics and Reporting |
|
✓, supports Google Analytics |
Ads and Promotions |
✓, through third-party integrations |
Personalization tools for promotions, lacking direct marketing automation tools |
Customer Support
Customer supportEvaluates the quality and availability of support options.Score Components:
- Response time (40%): Speed of support responses.
- Support quality (30%): Effectiveness and helpfulness of the support.
- Availability (20%): Range of support channels (phone, chat, email).
- Resource richness (10%): Quality of self-help and educational materials.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
🏆 Winner: BigCommerce
. In the BigCommerce vs Duda comparison, BigCommerce takes the lead with a customer support score of 8.7. BigCommerce offers 24/7 customer support through phone, email, and live chat, ensuring users can get help whenever they need it. The platform also provides a comprehensive knowledge base and active community forums, which are valuable resources for troubleshooting and learning.
Duda, on the other hand, offers 24/5 support through email and live chat for its Team and Agency plans, with additional support options available for Enterprise customers. While Duda’s support is robust, it does not match the round-the-clock availability provided by BigCommerce. However, Duda’s dedicated account management and business growth tools for enterprise clients are notable features that cater to larger businesses.
Security
SecurityLooks at the platforms’ security measures and data protection.Score Components:
- Data protection (40%): Safeguards for user and customer data.
- SSL and encryption (30%): Implementation of secure connections.
- Compliance (20%): Adherence to industry security standards.
- Regular updates (10%): Frequency of security updates and patches.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
🏆
Winner: BigCommerce
. BigCommerce takes a comprehensive approach to security, adhering to international regulations like GDPR and CCPA, employing data encryption, and hosting on secure data centers. It conducts regular security audits and continuous monitoring to preempt vulnerabilities. BigCommerce also partners with Cloudflare to further bolster security, emphasizing both platform and user roles in protecting data.
Duda also prioritizes data privacy and security, adhering to global standards and providing tools to support GDPR compliance. It offers automatic SSL certificates for encryption, a Web Application Firewall (WAF) for filtering and monitoring HTTP traffic, DDoS protection, and secure hosting. However, BigCommerce’s more comprehensive approach gives it the edge in this category.
AI Capabilities
AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:
- Automation efficiency (40%): Impact of AI on streamlining processes.
- Personalization (30%): AI-driven customization for users or customers.
- AI-Assisted design (20%): Role of AI in website design and functionality.
- Data analysis (10%): Use of AI in interpreting user data and analytics.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
![]() |
![]() |
|
---|---|---|
AI Website Builder |
|
|
AI Ecommerce Features |
Personalized product recommendations, AI on-site search, AI powered chatbots |
AI Assistant for product and category descriptions, automated marketing emails |
AI Content Generation |
AI-powered writing tools for product descriptions, ChatGPT AI Content Master by Amasty |
AI content generation for web pages, SEO settings, e-commerce product and category descriptions, grammar and spelling checks, translation, meta tag generation |
Additional AI Features |
AI-powered writing features for product descriptions, personalized storefronts, AI-driven data analytics, Maisie AI chatbot |
AI Content Assistant, AI SEO Assistant, AI-generated alt text for images, AI-generated sections (in beta), bulk image alt text generation |
🏆 Winner: Tie
. Both BigCommerce and Duda offer a range of AI features that enhance ecommerce operations and content generation. However, neither of them offers an AI website builder. Their AI capabilities score is also the same, which is 7.3. Therefore, the choice between these two builders would depend on the specific AI features that are more relevant to the user’s needs.
User Management
User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:
- Role Customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of Management (30%): User interface and tools for managing users.
- Access Control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/bigcommerce_inner.png)
![](https://10web.io/blog/wp-content/uploads/sites/4/2024/03/duda_inner.png)
🏆 Winner: BigCommerce
. Both BigCommerce and Duda offer user management capabilities, but they differ in the number of users allowed and the flexibility of roles.
- BigCommerce allows for an unlimited number of staff accounts with various roles and permissions.
- Duda allows for collaborative website management, with the number of users and permissions varying by subscription plan. Higher-tier plans enable more users to participate, offering roles like Owner/Administrator, Designer, Content Editor, and Developer, each with distinct access levels. Some plans also allow for the creation of custom roles, providing flexibility in team management. For the most up-to-date details on user permissions and plan options, consulting Duda’s official resources is recommended.
BigCommerce User Roles and Access Levels:
Role | Description | Access Highlights |
---|---|---|
Sales Staff | Enables all Sales Staff permissions | Manage, edit, and add orders – Finalize manual orders with manual payments – Manage returns, capture funds, and refund orders – Manage and edit customers – Manage and edit product reviews – Manage legacy coupons and promotions – Use Image Manager |
Sales Manager | Enables all Sales Staff and Sales Manager permissions | Includes Sales Staff permissions – Manage, create, edit, and delete products – Manage product options and categories – Export orders – Manage customer store credit and export customers – Manage blogs, brands, and various reports (Ecommerce Analytics reports, abandoned cart reports, etc.) – Edit inventory and manage channels |
Store Administrator | Enables all Sales Staff, Sales Manager, and System Admin permissions | Includes Sales Staff and Sales Manager permissions – Manage users and form fields – Manage settings (product filtering, store settings, checkout, inventory, order notifications, etc.) – Manage payments, shipping, and tax settings – Import catalog entities and customers – Access store design tools and Page Builder – Manage customer groups – Take store down for maintenance |
Store Owner | Includes all permissions and is the person financially responsible for the account; this role has exclusive access to various account-related features. | Full access to all permissions and features across the platform – Exclusive access to account-related features and settings not available to other roles |
Custom | Use this option to create your own combination of permissions. You can also opt to customize one of the other roles. | Customize permissions based on specific needs – Mix and match permissions from different roles to create a unique role with tailored access |
Duda does not provide a detailed table of user roles and their respective permissions. For the most accurate and up-to-date information, please refer to Duda’s official resources.
Additional Features
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SSL Certificate |
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Custom Domain |
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Free Custom Domain Included |
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International Domains |
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Mobile Responsive |
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Page Speed |
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Website Builder Mobile App |
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Convert a Website To An App |
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Website Analytics |
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Multilingual Sites |
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Multiple Users |
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User Feedback
User feedback on BigCommerce highlights a mix of experiences, with positive remarks on its ease of use, SEO configuration, and strong support team. However, significant criticisms include its lack of suitability for businesses with brick-and-mortar locations, due to issues with POS integration and sales tracking, as well as its inflexibility with customization and additional costs for necessary features. Additionally, concerns were raised about the platform’s steep learning curve for beginners, limitations in product variation and design options, and difficulties with order management. Despite these challenges, some users appreciate the platform’s ability to quickly launch and reliably host stores, alongside its potential for scalability and e-commerce growth.
Duda garners positive reviews for its user-friendly interface, extensive customization options, and responsive customer support. Users appreciate its drag-and-drop features, diverse integrations, and ability to cater to both novices and experienced developers. However, some note complexities with certain features like Duda Flex and occasional inconsistencies in design. Despite this, Duda remains a valuable tool for quick and efficient website development and management, offering a balance of ease-of-use and customization.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
FAQ
Which platform is better for ecommerce, BigCommerce or Duda?
Can I use BigCommerce or Duda for a non-ecommerce website?
How do BigCommerce and Duda compare in terms of ease of use?
Which platform offers better customer support, BigCommerce or Duda?
Are BigCommerce and Duda suitable for international sales?
Which platform is better for website speed and hosting quality?