Big Cartel vs Duda: Comprehensive comparison guide for 2024

Final verdict


Big Cartel and Duda both offer unique advantages, but they cater to different types of users and business needs.


  • Big Cartel (Overall Grade: 5.8/10)

    is tailored for artists and small businesses looking for a simple, affordable way to sell their creations online. It excels in ease of use and provides essential ecommerce features without overwhelming users with complexity. However, it lacks the advanced functionalities and customization options that larger businesses might require. Big Cartel is ideal for those who prioritize simplicity and cost-effectiveness over extensive features.

  • Duda (Overall Grade: 7.8/10)

    offers a more comprehensive and versatile platform suitable for a wide range of businesses, including agencies and larger enterprises. It stands out with its robust design functionalities, extensive ecommerce capabilities, and superior hosting quality. Duda’s user-friendly interface, combined with powerful tools and integrations, makes it a strong choice for users seeking a professional and scalable website solution.

Best for ecommerce

6.2
7.4


Verdict

: Big Cartel is ideal for artists and small businesses, while Duda offers more comprehensive ecommerce features for larger and more diverse online stores.


  • Big Cartel

    : Tailored for artists and makers, Big Cartel provides a straightforward setup and essential ecommerce tools like inventory tracking and sales analytics. It’s perfect for small businesses and independent creators who need a simple, affordable platform. However, in the Big Cartel vs Duda comparison, Big Cartel may lack the advanced features needed for larger-scale operations.

  • Duda

    : Duda excels with its extensive ecommerce capabilities, including product and inventory management, payment processing, and SEO tools. It’s suitable for businesses looking for a professional, responsive online store with more advanced features. In the Big Cartel vs Duda debate, Duda stands out for its scalability and comprehensive toolset.

Best for informational & business websites

7.2
8.4


Verdict

: Duda is the superior choice for creating professional and responsive informational business websites, offering a more comprehensive set of features and higher customization flexibility compared to Big Cartel.


  • Big Cartel

    : Big Cartel is tailored for artists and small businesses, providing a straightforward and user-friendly platform to create and manage online stores. While it offers essential features and customizable themes, it is primarily focused on ecommerce, which may limit its effectiveness for purely informational websites. Big Cartel scores 7.2 in this category, reflecting its simplicity and ease of use, but it lacks the advanced functionalities and extensive resources that Duda provides.

  • Duda

    : Duda excels in creating professional and responsive websites with a wide range of customizable templates and features. It is particularly well-suited for agencies and designers managing multiple client websites. Duda’s platform includes robust SEO tools, ecommerce capabilities, and a white label option, making it a versatile choice for various business needs. Scoring 8.4, Duda stands out for its intuitive user interface, extensive learning resources, and comprehensive support, making it the preferred option for informational business websites in the Big Cartel vs Duda comparison.

Detailed comparison

Design functionalities & templates

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
6.9
8.3

🏆

Winner: Duda.

Duda offers a wider variety of templates and designs, more customization flexibility, and more creative design possibilities.

Big Cartel provides a variety of free, customizable templates designed to ensure that online stores look appealing on all devices. These templates are geared towards artists, creators, and small business owners, offering features like high-quality product displays and adjustable product grids without the need for coding knowledge.


Big Cartel Themes

Big Cartel templates
Big Cartel template example

On the other hand, Duda offers a wide variety of templates and designs for its website builder. With over 180 templates to choose from, users have the flexibility to create a website that suits their unique needs and style. The templates are professionally designed and cover various industries, ensuring that businesses of all types can find a suitable option.


Duda Themes

Duda templates
Duda template example

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Ease of use

Ease of useReflects the platform’s overall user-friendliness.Score
Components:

  • Learning curve (40%): Quickness and ease of getting started.
  • Interface design (30%): Simplicity and intuitiveness of layout.
  • User guidance (20%): Quality of tutorials and support.
  • Flexibility (10%): Adaptability to various user skills.
8.0
8.4


🏆 Winner: Duda

. Scoring 8.4, Duda edges out Big Cartel (8.0) with its intuitive user interface, wide range of customizable templates, and extensive resources and support. While Big Cartel is praised for its simplicity and user-friendly experience, Duda’s additional features and resources make it a more versatile platform for users of varying technical skill levels.


Learning Resources


🏆 Winner: Duda

. Duda offers comprehensive and high-quality learning resources, including documentation, video tutorials, and an active community forum. Big Cartel also provides support and learning resources, but they are not as extensive as Duda’s.

For ecommerce

EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:

  • Ecommerce themes and templates (20%): Variety and design of templates.
  • Product management (25%): Ease of managing and organizing products.
  • Payment options (25%): Variety and convenience of payment methods.
  • Ecommerce features (20%): Features for managing an ecommerce store.
  • Integration (10%): Compatibility with external e-commerce tools and services.
6.2
7.4

Big Cartel and Duda both offer ecommerce capabilities, but they cater to different types of businesses. Big Cartel is specifically designed for artists and makers, offering a straightforward setup process and essential features such as inventory management, sales tracking, and promotional tools. Duda, on the other hand, provides a more comprehensive set of ecommerce features, including product and inventory management, payment processing, shopping and tax settings, coupons and discounts, SEO and marketing tools, and analytics and reporting.

Big Cartel Logo
Duda Logo

Ecommerce themes and templates

5.5

6.5

Product page customization

6.8

7.5

Payment processing and commissions

7.0

7.0

POS capabilities

6.5

5.5

Payment gateways

6.0

7.5

Product numbers

4.5

7.0

Additional ecommerce features

5.7

7.0

Big Cartel ecommerce features:

  • Inventory tracking
  • Sales analytics
  • Social Media integrations
  • Marketing tools

Big Cartel Add a product

Duda ecommerce features:

  • Product and Inventory management
  • Payment processing
  • Shopping and Tax settings
  • Coupons and discounts
  • SEO and Marketing tools
  • Analytics and reporting

Duda add a product

Ecommerce themes & templates

Big Cartel offers around 20 templates, each specifically designed to cater to the needs of ecommerce stores, providing a variety of options for creating an online store. Duda offers a small variety of ecommerce templates designed to help businesses create professional, responsive online stores. These templates are specifically tailored to support a wide range of ecommerce functionalities such as product catalogs, shopping carts, checkout processes, and payment gateways integration.

Product page customization

Big Cartel enables merchants to customize their product offerings with the Product Variants feature, supporting up to 150 variants per item, such as sizes, colors, and more, allowing for specific pricing and quantities for each variant. Duda allows for easy addition of variations such as size and color directly from the product management section, defining attributes like small, medium, and large or red, blue, and green. Custom pricing and inventory management for each variation enable setting specific prices, promotional offers, SKU numbers, and inventory levels, facilitating detailed product version management.

Payment processing

Big Cartel supports payment processing through PayPal and Stripe, allowing a variety of payment methods including credit/debit cards and mobile payments like Apple Pay and Google Pay. The platform itself does not charge additional transaction fees, but standard processing fees from PayPal and Stripe apply. Duda’s website builder integrates with Stripe and PayPal for payment processing, offering various methods like credit cards and AliPay. While primarily an online store builder, it indirectly supports POS capabilities through these gateways. Duda also allows integration with third-party payment providers for flexibility and supports client billing using Stripe. Overall, it offers comprehensive ecommerce features, including over 30 payment provider integrations.

Website Editors

Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:

  • Customization tools (40%): Range and power of editing features.
  • Editor usability (30%): User experience within the editor.
  • Design flexibility (20%): Freedom in layout and design changes.
  • Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
6.8
8.3

🏆

Winner: Duda

. Duda, with a score of 8.3, offers a user-friendly platform designed for creating responsive websites with ease. It features a drag-and-drop interface, a wide range of customizable templates, and integrated SEO and marketing tools. The platform also offers ecommerce capabilities, collaborative tools for client management, and ensures websites are optimized for all devices. Hosting and security are taken care of by Duda, providing a comprehensive solution for building and managing professional websites efficiently.

Duda editor

Big Cartel’s website builder editor, scoring 6.8, is designed with simplicity in mind, catering primarily to artists and small-scale sellers. Users can easily customize their online store’s look and feel without needing advanced technical skills, thanks to its user-friendly interface. The editor allows for the customization of themes, addition of products, and setup of different pages like home, about, and contact pages. Additionally, it offers basic SEO settings and integration options with social media and other tools, making it a straightforward solution for those looking to sell their work online with minimal fuss.

Mobile editor/app

7.5
5.5

🏆

Winner: Big Cartel

. Both Big Cartel and Duda offer mobile editing capabilities, but they cater to different needs and skill levels. Big Cartel’s mobile app allows users to manage their online store directly from their mobile device, including adding and editing products, processing orders, checking inventory, and viewing store statistics. The interface is user-friendly, ensuring that even those with minimal technical skills can easily navigate and make use of its functionalities. However, website design changes can only be applied on the desktop version.

On the other hand, Duda does not have a dedicated website editor app. However, it supports mobile editing through its platform, allowing users to do limited editing and republish sites directly from mobile devices. Despite this, Duda’s mobile editing capabilities are not as comprehensive as Big Cartel’s, resulting in a lower mobile editor score.

In summary, Big Cartel receives a higher rating due to its comprehensive mobile editing capabilities and user-friendly interface, while Duda’s mobile editing capabilities are limited and may be better suited for users who primarily work on desktop.

Product testing options

Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:

  • Trial quality (40%): Extent and usefulness of the trial or free version.
  • Feature accessibility (30%): How many features are available to test.
  • Trial duration (20%): Length of the trial period.
  • Ease of transition (10%): Smoothness of moving from trial to paid plans.
5.9
8.4


Overall Result

:

Duda Wins

. Duda scores 8.4 in product testing options, significantly higher than Big Cartel’s 5.9. Duda offers a 14-day free trial with access to all features of each plan, providing a comprehensive testing experience. In contrast, Big Cartel offers a free plan with limited feature testing and no trial version.

Big Cartel Logo
Duda Logo

Free Plan
Yes No

Trial Duration
No
14 days

Testing Premium Features
Limited
All features during free trial

Money Back Guarantee
No
30 days

Price

PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.
7.8
7.9


Big Cartel and Duda have similar pricing scores, with Duda slightly ahead. Big Cartel offers a free plan and affordable options for small businesses, while Duda provides more advanced features and white-label options for agencies and larger businesses.

Big Cartel Logo


Offerings

Duda Logo


Offerings


Free

Gold ($0/month):

The Gold plan is free and allows up to 5 product listings with one image per product. It includes features such as free customizable templates, the ability to sell online and in person, multiple payment options, real-time stats, product variant groups, and sales tax autopilot.

No offering at this amount.

$0-$10

Platinum ($9.99/month):

The Platinum plan increases the product listing limit to 50 and allows up to five images per product. It adds features like the use of a custom domain, template code editing, Google Analytics, ads support, inventory tracking, the ability to offer discounts and run promos, bulk editing, and shipment tracking.

Value for price:


7.5

No offering at this amount.

$15-$30

Diamond ($19.99/month):

The Diamond plan further extends the product limit to 500 with the same benefits as the Platinum plan, including advanced Google Analytics reporting, ads with audience targeting, and priority customer support.

Value for price:


8.5


Basic ($25/month):

Includes hosting for one website with email support, 99.99% uptime, and access to Duda’s AI Content Assistant.

Value for price:


6.0


$30-$40
No offering at this amount.

Team ($39/month):

Adds up to three team members, priority email, chat, and phone support, with team and client management features.

Value for price:


7.0


$60-$70
No offering at this amount.

Agency ($69/month):

Offers hosting for up to four websites with priority support, account management, and access to advanced features.

Value for price:


8.0


$100+
No offering at this amount.

White Label ($199/month):

For those needing to offer Duda under their own branding, including all Agency features plus white-label client access.

Value for Price:


9.0

In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

Hosting quality

Hosting
quality
Examines the reliability and performance of the hosting solutions.Score Components:

  • Uptime (40%): Consistency and reliability of website availability.
  • Speed (30%): Loading times and performance.
  • Bandwidth and storage (20%): Sufficiency of resources provided.
  • Data centers (10%): Quality and distribution of hosting infrastructure.
5.0
8.8


Winner: Duda

. Duda’s hosting services, powered by Amazon Web Services (AWS), offer high speed, unlimited storage and bandwidth, and a 99.99% uptime guarantee. Big Cartel, on the other hand, provides hosting included in all their plans but lacks transparency about their hosting type, uptime, and data centers. This lack of information and the robustness of Duda’s hosting services give Duda a higher rating in this category.

Big Cartel Logo
Duda Logo

Do they offer hosting?
Yes Yes

Data Centers:
Not disclosed AWS

Type of hosting:
Not disclosed AWS Cloud Hosting

Uptime:
Not disclosed 99.99%

Uptime Guarantee:
No Yes, 99.99%

Website Speed Optimization

Website Speed OptimizationEvaluates optimization of website loading timesScore Components:

  • PageSpeed Score (30%): Google’s score indicating performance optimization.
  • Loading Time (30%): The average time until a website is fully interactive.
  • Mobile Optimization (15%): Optimization effectiveness for mobile devices.
  • Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
  • CDN Usage (10%): Use of CDN to enhance speed across geolocations.
5.0
7.6


🏆 Winner: Duda

Duda outperforms Big Cartel in website speed optimization due to its efficient code and file minification, CDN, image optimization, mobile-responsive designs, and AMP support. Big Cartel does not disclose any specific strategies for speed optimization.

Big Cartel Logo
Duda Logo

Focus

Not disclosed

Efficient Code and File Minification, CDN

Performance Tools

Not disclosed

Image Optimization, Mobile-Responsive Designs, AMP Support

Key Strategies

Not disclosed

Efficient Code and File Minification, CDN, Image Optimization, Mobile-Responsive Designs, AMP Support

Load Times

Varies depending on optimization and website complexity

Varies widely, depending on the optimization and user’s location

Page Speed Scores Range

Not disclosed

Varies widely, depending on the optimization and user’s location

Core Web Vitals Improvement

Not disclosed

Emphasis on LCP, FID, CLS improvements

Duda’s approach to website speed optimization includes efficient code and file minification, use of a content delivery network (CDN), image optimization, and mobile-responsive designs. Duda also supports Accelerated Mobile Pages (AMP), which can significantly improve the loading speed of mobile pages. Duda places a strong emphasis on improving Core Web Vitals, including Largest Contentful Paint (LCP), First Input Delay (FID), and Cumulative Layout Shift (CLS).

On the other hand, Big Cartel does not disclose any specific strategies for speed optimization. The load times and PageSpeed scores for Big Cartel websites can vary depending on the level of optimization and the complexity of the website. Big Cartel also does not provide any information about its efforts to improve Core Web Vitals.

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Plugins and integrations

Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:

  • Variety of options (40%): Range of available add-ons.
  • Integration smoothness (30%): Ease of integrating plugins into the site.
  • Quality of plugins (20%): Functionality and reliability of the options.
  • Custom integration capabilities (10%): Support for custom or third-party integrations.
5.8
7.7


🏆 Winner: Duda.

Duda scores 7.7, offering built-in widgets, app integrations, and the ability to create custom widgets. These features are included in various Duda plans, eliminating the need for separate plugin costs. With over 70 free widgets and connections to external services like marketing tools and payment gateways, users have a comprehensive toolkit at their disposal. Big Cartel, with a score of 5.8, offers a variety of apps and integrations to enhance ecommerce store functionality, including marketing, shipping, and store management tools. However, the total number of direct apps and integrations is around 27, which may be fewer than other platforms offer.

Duda Applications

Duda integrations

Marketing Features

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
6.2
7.1

🏆

Overall Winner: Duda

. Duda stands out for its comprehensive SEO features, blogging capabilities, and extensive social media integrations. Big Cartel, while offering basic marketing features, lacks in areas such as blogging and direct email marketing.

Big Cartel Logo
Duda Logo

SEO Tools

Basic SEO features

Comprehensive SEO features

Email Marketing

Through third party integrations like Mailchimp

Through integration of third party platforms

Blogging

No

Yes

Social Media Integration

Yes

Yes

Analytics and Reporting

Yes

Supports Google Analytics for comprehensive analysis

Ads and Promotions

Yes, using third party integration

Personalization tools for promotions

Customer Support

Customer supportEvaluates the quality and availability of support options.Score Components:

  • Response time (40%): Speed of support responses.
  • Support quality (30%): Effectiveness and helpfulness of the support.
  • Availability (20%): Range of support channels (phone, chat, email).
  • Resource richness (10%): Quality of self-help and educational materials.
5.4
7.5


🏆 Winner: Duda

. In the comparison of Big Cartel vs Duda, Duda takes the lead with its more comprehensive support options. Duda offers 24/5 support through email and live chat for its Team and Agency plans, with additional support hours for Spanish-speaking users. For enterprise customers, Duda provides priority support, dedicated account management, and extensive training resources, ensuring businesses receive the assistance they need to thrive.

Big Cartel, on the other hand, offers customer support from Monday through Friday, 8am to 6pm EST, with a small team of twelve members. While Big Cartel’s support is adequate for small businesses and independent creators, it lacks the extensive support hours and enterprise-level resources that Duda provides. This makes Duda a more robust option for users seeking comprehensive and readily available customer support.

Security

SecurityLooks at the platforms’ security measures and data protection.Score Components:

  • Data protection (40%): Safeguards for user and customer data.
  • SSL and encryption (30%): Implementation of secure connections.
  • Compliance (20%): Adherence to industry security standards.
  • Regular updates (10%): Frequency of security updates and patches.
7.3
8.6

🏆

Winner: Duda

. Duda’s security measures are more comprehensive, with a higher security score of 8.6 compared to Big Cartel’s 7.3. Duda prioritizes data privacy and security, adhering to global standards like GDPR. They offer automatic SSL certificates for encryption, a Web Application Firewall (WAF) for filtering and monitoring HTTP traffic, DDoS protection, regular updates and patches, secure hosting, two-factor authentication (2FA), access controls, backup and recovery options, and monitoring with alerts.

Big Cartel, on the other hand, emphasizes the protection of private data through comprehensive measures such as SSL encryption for all shops and custom domains, and strict data processing protocols in line with data protection legislation. However, it’s important to note that while Big Cartel facilitates secure payment processing via third-party PCI-compliant gateways like PayPal and Stripe, it does not achieve PCI compliance on its own.

AI Capabilities

AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:

  • Automation efficiency (40%): Impact of AI on streamlining processes.
  • Personalization (30%): AI-driven customization for users or customers.
  • AI-Assisted design (20%): Role of AI in website design and functionality.
  • Data analysis (10%): Use of AI in interpreting user data and analytics.
0.0
7.3
Big Cartel Logo
Duda Logo

AI Builder







AI Ecommerce features




AI Assistant for product and category descriptions, automated marketing emails

AI Content Generation




AI tools for content generation, SEO optimization, grammar and spelling checks, translation, and meta tag generation

Additional AI Features




AI Content Assistant, AI SEO Assistant, AI-generated alt text for images, AI-generated sections (in beta)


🏆 Winner: Duda

. Duda, with a score of 7.3, offers a suite of AI capabilities designed to streamline website creation and optimization. These include AI-driven content generation, SEO optimization, ecommerce enhancements, and additional features like AI-generated alt text for images.

Duda AI feature

On the other hand, Big Cartel does not offer any AI capabilities. This lack of AI features may limit the efficiency and effectiveness of website creation and management on this platform.

User Management

User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:

  • Role Customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of Management (30%): User interface and tools for managing users.
  • Access Control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.
1.3
8.0


🏆 Winner: Duda

. The user management capabilities of Big Cartel and Duda are quite different.

  • Big Cartel allows only one user to build and edit a website. This might be sufficient for small businesses or independent creators who manage their website alone. However, it lacks the flexibility needed for larger teams or collaborative projects.
  • Duda, on the other hand, allows for collaborative website management, with the number of users and permissions varying by subscription plan. Higher-tier plans enable more users to participate, offering roles like Owner/Administrator, Designer, Content Editor, and Developer, each with distinct access levels. Some plans also allow for the creation of custom roles, providing flexibility in team management.

For the most up-to-date details on user permissions and plan options, consulting Duda’s official resources is recommended.

Additional Features

Big Cartel Logo
Duda Logo

SSL Certificate







Custom Domain







Free Custom Domain Included







International Domains







Mobile Responsive







Page Speed







Website Builder Mobile App







Convert a Website To An App







Website Analytics







Multilingual Sites







Multiple Users


User Feedback

Big Cartel
26 reviews
4.2 out of 5 stars
Duda
606 reviews
4.6 out of 5 stars

User feedback on Big Cartel highlights its simplicity and affordability as key advantages, making it a popular choice for small businesses and startups looking to establish an online presence quickly. Users appreciate the ease of setting up and customizing their online stores, the flat monthly fees without per-item charges, and the platform’s intuitive design and mobile management capabilities. However, limitations in features compared to more comprehensive platforms, restricted customization options, and lack of advanced integrations or inventory management for specific items are noted drawbacks. Despite these concerns, Big Cartel is praised for its cost-effectiveness and user-friendly approach, particularly for those new to e-commerce or with smaller inventories.

Duda garners positive reviews for its user-friendly interface, extensive customization options, and responsive customer support. Users appreciate its drag-and-drop features, diverse integrations, and ability to cater to both novices and experienced developers. However, some note complexities with certain features like Duda Flex and occasional inconsistencies in design. Despite this, Duda remains a valuable tool for quick and efficient website development and management, offering a balance of ease-of-use and customization.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

FAQ

Which platform is better for small businesses and artists, Big Cartel or Duda?

Big Cartel is specifically designed for artists and small-scale creators, offering a simple and straightforward platform that’s easy to use and affordable. It’s ideal for those who need basic ecommerce functionalities without the complexity of extensive customization or large inventory management.

Can Duda be used for creating websites for agencies and designers?

Yes, Duda is a versatile platform that includes a range of customizable templates and features, as well as ecommerce capabilities and SEO tools. It also provides a white label option for agencies and designers to create and manage multiple client websites, making it suitable for professional and dynamic online presences.

How do Big Cartel and Duda compare in terms of ecommerce features?

Duda outperforms Big Cartel with a broader range of ecommerce features, making it better suited for businesses looking for comprehensive online store capabilities. Duda provides advanced product and inventory management, a variety of payment gateways, and extensive marketing and SEO tools.

Which platform offers better design functionalities and templates?

Duda offers a wider variety of templates and designs, more customization flexibility, and more creative design possibilities compared to Big Cartel. With over 180 templates to choose from, Duda caters to various industries and ensures that businesses of all types can find a suitable option.

Is there a significant difference in the ease of use between Big Cartel and Duda?

Both platforms are praised for their ease of use, but Duda edges out Big Cartel with its intuitive user interface, wide range of customizable templates, and extensive resources and support. Duda’s additional features and resources make it a more versatile platform for users of varying technical skill levels.

What are the hosting quality and website speed optimization like on Big Cartel and Duda?

Duda’s hosting services, powered by Amazon Web Services (AWS), offer high speed, unlimited storage and bandwidth, and a 99.99% uptime guarantee. Duda also outperforms Big Cartel in website speed optimization due to its efficient code and file minification, CDN, image optimization, mobile-responsive designs, and AMP support.

Which platform provides better customer support?

Duda takes the lead in customer support with a higher score, offering 24/5 support through email and live chat, with expanded hours for different plan tiers. Big Cartel’s customer support team is available Monday through Friday from 8am to 6pm EST but does not offer support for enterprises.

How do Big Cartel and Duda handle security?

Duda’s security measures are more comprehensive, prioritizing data privacy and security, adhering to global standards like GDPR, and offering automatic SSL certificates, a Web Application Firewall (WAF), DDoS protection, and regular updates and patches. Big Cartel emphasizes the protection of private data through SSL encryption and strict data processing protocols.

Can I manage multiple users on Big Cartel and Duda?

Big Cartel allows only one user to build and edit a website, which might be sufficient for small businesses or independent creators. Duda, however, allows for collaborative website management, with the number of users and permissions varying by subscription plan, offering flexibility in team management.

What do users say about Big Cartel and Duda?

User feedback on Big Cartel highlights its simplicity and affordability, making it a popular choice for small businesses and startups. Duda garners positive reviews for its user-friendly interface, extensive customization options, and responsive customer support, offering a balance of ease-of-use and customization.

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