Big Cartel vs Yola: Comprehensive comparison guide for 2024

Final verdict


Big Cartel and Yola both offer unique advantages, but they cater to different user needs and preferences.


  • Big Cartel (Overall Grade: 5.8/10)

    is tailored for artists and small-scale sellers, offering a straightforward and affordable platform to set up an online store. It excels in simplicity and ease of use, making it ideal for those who prioritize a quick and hassle-free setup. However, it lacks advanced ecommerce features and customization options, which may limit its scalability for larger businesses.

  • Yola (Overall Grade: 6.5/10)

    provides a more versatile website building experience with a broader range of templates and customization options. It is suitable for individuals and small businesses looking to create professional websites without advanced technical skills. Yola’s comprehensive set of features, including SEO tools and ecommerce capabilities, make it a more robust solution for users seeking a balance between ease of use and functionality.

Best for ecommerce

6.2
5.7


Verdict

: Big Cartel is ideal for artists and small businesses looking for simplicity and affordability, while Yola offers a more comprehensive suite of ecommerce features suitable for small to medium-sized businesses.


  • Big Cartel

    : Big Cartel is tailored for artists and makers, offering a straightforward setup and essential ecommerce features like inventory tracking and sales analytics. It is particularly favored by small businesses and independent creators for its simplicity and affordability. However, it may not be suitable for larger stores due to its limited product listings and less advanced ecommerce features.

    Score: 6.2

  • Yola

    : Yola provides a user-friendly, drag-and-drop website builder with ecommerce capabilities through an integration with Ecwid. It supports the sale of up to 1000 products without transaction fees and offers multiple currencies and payment services. While it lacks tiered options for scalability and a marketplace for extensions, it provides a more comprehensive solution for creating and managing an online presence.

    Score: 5.7

Best for informational & business websites

7.2
7.4


Verdict

: Yola slightly edges out Big Cartel for informational and business websites, thanks to its broader range of templates and more comprehensive customization options.


  • Big Cartel

    : Big Cartel is tailored for artists and small-scale sellers, offering a straightforward setup and a variety of customizable themes. While it excels in simplicity and ease of use, it may lack the advanced customization options needed for more complex informational websites. Big Cartel’s focus on ecommerce features makes it a solid choice for creative professionals looking to sell their work online, but it might not be the best fit for purely informational sites. Score: 7.2

  • Yola

    : Yola provides a user-friendly drag-and-drop interface and a diverse range of templates suitable for various types of websites. Its comprehensive customization options and additional features like SEO tools and e-commerce capabilities make it a versatile choice for both individuals and small businesses. Yola’s focus on ease of use and professional design makes it ideal for creating and managing informational and business websites. Score: 7.4

Detailed comparison

Design functionalities & templates

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
6.9
7.2

🏆

Winner: Yola.

Yola offers a more diverse range of templates and designs, catering to various types of websites, from personal blogs to professional business sites. It also provides a higher degree of customization flexibility compared to Big Cartel.

Big Cartel provides a variety of free, customizable templates designed to ensure that online stores look appealing on all devices. These templates are geared towards artists, creators, and small business owners, offering features like high-quality product displays and adjustable product grids without the need for coding knowledge.


Big Cartel Themes

Big Cartel templates
Big Cartel template example

On the other hand, Yola offers a diverse range of templates and designs, catering to various types of websites, from personal blogs to professional business sites. Users can choose from a wide selection of themes, each customizable to fit their specific needs and preferences.


Yola Themes

Yola website builder templates
Yola website template

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Ease of use

Ease of useReflects the platform’s overall user-friendliness.Score
Components:

  • Learning curve (40%): Quickness and ease of getting started.
  • Interface design (30%): Simplicity and intuitiveness of layout.
  • User guidance (20%): Quality of tutorials and support.
  • Flexibility (10%): Adaptability to various user skills.
8.0
8.0


🏆 Winner: Tie

. Both Big Cartel and Yola score an 8.0 in ease of use, offering user-friendly interfaces and straightforward setup processes. Big Cartel is particularly accessible for artists and small-scale sellers, while Yola is designed for users of all skill levels, making it easy to create and manage websites.


Learning Resources


🏆 Winner: Yola

. While both platforms offer learning resources, Yola provides a more comprehensive and interactive set of materials, including tutorials, guides, and video tutorials. Big Cartel also offers support and learning resources, but they are not as extensive as Yola’s.

For ecommerce

EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:

  • Ecommerce themes and templates (20%): Variety and design of templates.
  • Product management (25%): Ease of managing and organizing products.
  • Payment options (25%): Variety and convenience of payment methods.
  • Ecommerce features (20%): Features for managing an ecommerce store.
  • Integration (10%): Compatibility with external e-commerce tools and services.
6.2
5.7

Big Cartel and Yola both offer ecommerce capabilities, but they cater to different needs. Big Cartel is specifically designed for artists and makers, offering a straightforward setup process and essential features such as inventory management, sales tracking, and promotional tools. However, it’s designed for smaller stores and offers fewer product listings and less advanced ecommerce features compared to other platforms.

On the other hand, Yola provides an easy-to-use, drag-and-drop website builder with ecommerce capabilities through an integration with Ecwid. It allows for the sale of up to 1000 products without transaction fees and supports multiple currencies and payment services. However, its ecommerce features may be limited by the lack of tiered options for scalability and a conventional CMS dashboard, as well as the absence of a marketplace for extensions and plugins.

Big Cartel Logo
Yola Logo

Ecommerce themes and templates

5.5

5.5

Product page customization

6.8

6.8

Payment processing and commissions

7.0

7.0

POS capabilities

6.5

4.5

Payment gateways

6.0

7.5

Product numbers

4.5

7.0

Additional ecommerce features

5.7

6.0

Big Cartel ecommerce features:

  • Inventory tracking
  • Sales analytics
  • Social Media integrations
  • Marketing tools

Big Cartel Add a product

Yola ecommerce features:

  • Shipping and Tax configurations
  • Product Catalog Management
  • Ability to checkout as guest
  • Analytics and reporting
  • Promotions features

Yola Add a product

Ecommerce themes & templates

Big Cartel offers around 20 templates, each specifically designed to cater to the needs of ecommerce stores, providing a variety of options for creating an online store. In contrast, Yola offers a range of templates for building websites, including those suitable for ecommerce, but the variety and design quality may not match those provided by other leading website builders. The templates are customizable, especially for users on higher-tier plans (Silver or Gold), which allow for deeper customization, including CSS editing.

Product page customization

Big Cartel enables merchants to customize their product offerings with the Product Variants feature, supporting up to 150 variants per item, such as sizes, colors, and more, allowing for specific pricing and quantities for each variant. Additionally, for products with complex attributes, the Advanced Product Options offer a structured way to present multiple variations through up to three option groups per product, simplifying the shopping experience.

Yola’s eCommerce platform offers a variety of customization options for your product pages, including the ability to manage product options and combinations. This feature is especially useful for selling items that come in different sizes, colors, or models, allowing customers to select their preferences directly from the product page. Furthermore, Yola supports variable pricing for these product options, enabling you to adjust prices based on the specific variant chosen by the customer.

Payment processing

When it comes to payment processing, Big Cartel supports payment processing through PayPal and Stripe, allowing a variety of payment methods including credit/debit cards and mobile payments like Apple Pay and Google Pay. The platform itself does not charge additional transaction fees, but standard processing fees from PayPal and Stripe apply. Big Cartel also offers POS capabilities, primarily through Stripe terminal for Android and iOS for in-person sales, enhancing flexibility for both online and offline business operations.

Yola supports various payment gateways for online store transactions, such as PayPal, Sage Payments, and American Express, allowing users to choose based on their specific needs, including geographical availability and fee structure. While Yola doesn’t directly charge commission fees for transactions, the chosen payment gateway might impose its own fees, including transaction and possibly monthly fees. The platform focuses on e-commerce functionalities rather than direct POS system capabilities, with options to manage payment methods through the My Yola dashboard for subscriptions and new product purchases.

Website Editors

Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:

  • Customization tools (40%): Range and power of editing features.
  • Editor usability (30%): User experience within the editor.
  • Design flexibility (20%): Freedom in layout and design changes.
  • Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
6.8
6.7

🏆

Winner: Big Cartel

. Big Cartel, with a score of 6.8, offers a website builder editor designed with simplicity in mind, catering primarily to artists and small-scale sellers. Users can easily customize their online store’s look and feel without needing advanced technical skills, thanks to its user-friendly interface. The editor allows for the customization of themes, addition of products, and setup of different pages like home, about, and contact pages. Additionally, it offers basic SEO settings and integration options with social media and other tools, making it a straightforward solution for those looking to sell their work online with minimal fuss.

Yola’s editor, scoring 6.7, is designed for ease of use, allowing users to create professional-looking websites without needing coding knowledge. It offers a drag-and-drop interface, enabling users to easily add, customize, and position elements like text, images, and buttons on their web pages. The editor also provides access to a wide range of templates and customization options, including color schemes, fonts, and page layouts, to help users achieve their desired website look and feel. Additionally, Yola supports responsive design, ensuring websites look great on both desktop and mobile devices.

Yola editor

Mobile editor/app

7.5
4.5

🏆

Winner: Big Cartel

. Both Big Cartel and Yola offer mobile capabilities, but they cater to different needs and skill levels. Big Cartel’s mobile app allows users to manage their online store directly from their mobile device. Key features include the ability to add and edit products, process orders, check inventory, and view store statistics. It provides a convenient way for store owners to keep their business running smoothly on-the-go, without the need for a computer. The interface is user-friendly, ensuring that even those with minimal technical skills can easily navigate and make use of its functionalities. However, website design changes can be applied only on the desktop version.

On the other hand, Yola does not have a dedicated mobile editor app. It is possible to make some small changes using a mobile browser, but this is far less convenient and flexible than a dedicated app. Therefore, Big Cartel is the clear winner in this category due to its comprehensive mobile app that allows for easy management of an online store.

Product testing options

Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:

  • Trial quality (40%): Extent and usefulness of the trial or free version.
  • Feature accessibility (30%): How many features are available to test.
  • Trial duration (20%): Length of the trial period.
  • Ease of transition (10%): Smoothness of moving from trial to paid plans.
5.9
7.5


Overall Result

:

Yola wins

. Yola scores 7.5, higher than Big Cartel’s 5.9, in product testing options. Both Big Cartel and Yola offer a free version of their platforms. However, Yola stands out by offering a 30-day refundable period during which premium features can be tested. Big Cartel, on the other hand, allows testing of some features with its free plan but does not offer a trial version or a money-back guarantee.

Big Cartel Logo
Yola Logo

Free Plan
Yes Yes

Trial Duration
No No

Testing Premium Features
Some features with free plan
During 30-day refundable period

Money Back Guarantee
No
30-day money back guarantee

Price

PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.
7.8
8.1


Yola offers a wider range of pricing options, including both website and online store plans, while Big Cartel focuses on simplicity with three straightforward plans.

Big Cartel Logo


Offerings

Yola Logo


Offerings


Free

Gold ($0/month):

The Gold plan is free and allows up to 5 product listings with one image per product. It includes features such as free customizable templates, the ability to sell online and in person, multiple payment options, real-time stats, product variant groups, and sales tax autopilot.


Free (Website) ($0/month):

Basic features with Yola subdomain, suitable for starting a simple site. With possibility to have up to 2 websites and 2 page limit.


Free (Online Store Add-on) ($0/month):

Launch an online store with basic features and a limited number of products. Available as an add-on to a website plan.


$0-$10

Platinum ($9.99/month):

The Platinum plan increases the product listing limit to 50 and allows up to five images per product. It adds features like the use of a custom domain, template code editing, Google Analytics, ads support, inventory tracking, the ability to offer discounts and run promos, bulk editing, and shipment tracking.

Value for price:


7.5


Bronze (Website) ($9.45/month):

More resources and features, including unlimited pages and bandwidth. With possibility to have up to 5 websites.

Value for price:


7.5


$10-$15
No offering at this amount.

Basic (Online Store Add-on) ($15.00/month):

Includes inventory tracking, order management, and the ability to sell on Facebook. Available as an add-on to a website plan.

Value for price:


7.0


$15-$20

Diamond ($19.99/month):

The Diamond plan further extends the product limit to 500 with the same benefits as the Platinum plan, including advanced Google Analytics reporting, ads with audience targeting, and priority customer support.

Value for price:


8.5


Silver (Website) ($18.95/month):

Advanced design features and site customization options. With possibility to have up to 25 websites.

Value for price:


8.0


$30-$35
No offering at this amount.

Professional (Online Store Add-on) ($35.00/month):

Advanced features including discount coupons, product filters, and sales on multiple platforms like Facebook and Instagram. Available as an add-on to a website plan.

Value for price:


8.0


$35-$40
No offering at this amount.

Gold (Website) ($35.45/month):

Comprehensive plan with unlimited storage and advanced SEO tools. With possibility to have up to 25 websites.

Value for price:


8.5


$90+
No offering at this amount.

Unlimited (Online Store Add-on) ($99.00/month):

The most extensive plan offering a vast product catalog, point of sale integrations, and more, for expanding online business. Available as an add-on to a website plan.

Value for Price:


9.0

In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

Hosting quality

Hosting
quality
Examines the reliability and performance of the hosting solutions.Score Components:

  • Uptime (40%): Consistency and reliability of website availability.
  • Speed (30%): Loading times and performance.
  • Bandwidth and storage (20%): Sufficiency of resources provided.
  • Data centers (10%): Quality and distribution of hosting infrastructure.
5.0
7.2


Winner: Yola

. Yola offers managed cloud hosting with a 99.9% uptime guarantee and data centers in the US and EU. It also provides storage from 1GB on the free plan up to unlimited on the highest plan. Big Cartel, on the other hand, does not provide specific information about their hosting type, uptime, or data centers, which makes Yola a more reliable choice in terms of hosting quality.

Big Cartel Logo
Yola Logo

Do they offer hosting?
Yes Yes

Data Centers:
Not disclosed 5 in US and EU

Type of hosting:
Not disclosed Managed Cloud Hosting

Uptime:
Not disclosed 99.9%

Uptime Guarantee:
No Yes, 99.9%

Website Speed Optimization

Website Speed OptimizationEvaluates optimization of website loading timesScore Components:

  • PageSpeed Score (30%): Google’s score indicating performance optimization.
  • Loading Time (30%): The average time until a website is fully interactive.
  • Mobile Optimization (15%): Optimization effectiveness for mobile devices.
  • Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
  • CDN Usage (10%): Use of CDN to enhance speed across geolocations.
5.0
7.5


🏆 Winner: Yola

Both Big Cartel and Yola are website builders that prioritize website performance and page speed. However, Yola has a more comprehensive approach to speed optimization, which gives it an edge over Big Cartel.

Big Cartel Logo
Yola Logo

Focus

Not specified

CDN, Caching, Code Minification

Performance Tools

Not specified

Server response time improvements, Image optimization

Key Strategies

Not specified

CDN, Caching, Code Minification, Server response time improvements, Image optimization

Load Times

Varies depending on optimization and website complexity

Varies depending on optimization and website complexity

Page Speed Scores Range

Not specified

Not specified

Core Web Vitals Improvement

Not specified

Emphasis on LCP, FID, CLS improvements

Yola has a comprehensive approach to speed optimization, including the use of a Content Delivery Network (CDN), caching, code minification, server response time improvements, and image optimization. These strategies help to improve the load times and PageSpeed scores of websites built with Yola. In addition, Yola places an emphasis on improving the Largest Contentful Paint (LCP), First Input Delay (FID), and Cumulative Layout Shift (CLS) metrics, which are key Core Web Vitals.

On the other hand, Big Cartel does not specify any strategies for speed optimization or any tools for performance measurement. The load times and PageSpeed scores of websites built with Big Cartel vary depending on the level of optimization and the complexity of the website. Big Cartel does not disclose any information about its Core Web Vitals improvements.

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Plugins and integrations

Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:

  • Variety of options (40%): Range of available add-ons.
  • Integration smoothness (30%): Ease of integrating plugins into the site.
  • Quality of plugins (20%): Functionality and reliability of the options.
  • Custom integration capabilities (10%): Support for custom or third-party integrations.
5.8
6.3


🏆 Winner: Yola.

Yola scores 6.3, slightly ahead of Big Cartel’s 5.8. Yola offers over 70 free apps and widgets, providing extensive options to enhance and customize websites. It supports functionalities such as social media integration, e-commerce tools, marketing and SEO enhancements, customer engagement features, and various utility widgets. Big Cartel, on the other hand, offers around 27 apps and integrations, focusing on enhancing ecommerce store functionality, including marketing, shipping, and store management tools. While both platforms offer valuable integrations, Yola’s wider range gives it the edge.

Yola Applications

Elfsight Yola integrations marketplace

Marketing Features

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
6.2
6.5

🏆

Overall Winner: Yola

. Yola edges out Big Cartel with a slightly higher score, offering a more comprehensive suite of marketing features, including blogging, advanced SEO tools, and more robust ads and promotions capabilities. Big Cartel, while offering a solid set of features, lacks in blogging capabilities and relies heavily on third-party integrations for email marketing and ads.

Big Cartel Logo
Yola Logo

SEO Tools
Basic SEO features Basic built in SEO tools, with advanced third party integrations

Email Marketing
Through third party integrations like Mailchimp Available on higher plans, with Mailchimp integration

Blogging
No Yes

Social Media Integration
Yes Yes

Analytics and Reporting
Yes Yes, with Google Analytics integration

Ads and Promotions
Yes, using third party integration Yes, on higher plans

Customer Support

Customer supportEvaluates the quality and availability of support options.Score Components:

  • Response time (40%): Speed of support responses.
  • Support quality (30%): Effectiveness and helpfulness of the support.
  • Availability (20%): Range of support channels (phone, chat, email).
  • Resource richness (10%): Quality of self-help and educational materials.
5.4
6.3


🏆 Winner: Yola

. In the Big Cartel vs Yola comparison, Yola takes the lead with its 24/7 email support and priority responses for paid plan subscribers. Yola’s support system is designed to ensure users receive timely assistance, with premium support options available for Bronze, Silver, and Gold customers. Additionally, Yola offers a call-you-back service for personalized help and supports inquiries via social media channels, making it a comprehensive support system.

Big Cartel, on the other hand, provides customer support from Monday to Friday, 8am to 6pm EST, with a team of twelve members available to assist users. While Big Cartel’s support team is dedicated, the limited hours and lack of 24/7 availability may be a drawback for some users. However, Big Cartel does offer resources for common concerns, ensuring users can find help when needed.

Security

SecurityLooks at the platforms’ security measures and data protection.Score Components:

  • Data protection (40%): Safeguards for user and customer data.
  • SSL and encryption (30%): Implementation of secure connections.
  • Compliance (20%): Adherence to industry security standards.
  • Regular updates (10%): Frequency of security updates and patches.
7.3
8.3

🏆

Winner: Yola

. Yola takes the lead in security with a higher security score and a comprehensive approach to data protection and website security. Yola employs robust security measures including SSL encryption, DDoS mitigation, firewalls, regular software updates, data backup, and recovery, as well as security audits and testing to safeguard users’ websites.

Big Cartel, while offering SSL encryption and strict data processing protocols, falls short in comparison due to its lack of PCI compliance. It relies on third-party gateways for secure payment processing, which may not provide the same level of security as a fully integrated solution.

AI Capabilities

AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:

  • Automation efficiency (40%): Impact of AI on streamlining processes.
  • Personalization (30%): AI-driven customization for users or customers.
  • AI-Assisted design (20%): Role of AI in website design and functionality.
  • Data analysis (10%): Use of AI in interpreting user data and analytics.
0.0
0.0
Big Cartel Logo
Yola Logo

AI Builder







AI Ecommerce features







AI Content Generation







Additional AI features







🏆 Winner: Tie

. Both Big Cartel and Yola do not have any AI capabilities. They focus on providing a straightforward and user-friendly website building experience without the use of AI. This may be suitable for users who prefer a more hands-on approach to website building. However, the lack of AI capabilities may limit the level of customization and automation that can be achieved compared to other website builders that utilize AI.

User Management

User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:

  • Role Customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of Management (30%): User interface and tools for managing users.
  • Access Control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.
1.3
7.3


🏆 Winner: Yola

. Managing your online team with Big Cartel and Yola involves different approaches to website editing access.

  • Big Cartel allows only one user to build and edit a website.
  • Yola supports multi-user editing capabilities, allowing different levels of access and control based on the plan chosen. The primary account holder, often referred to as the Owner or Administrator, possesses comprehensive control over the website, including the ability to edit content, manage settings, and extend invitations to collaborators for website modification. Collaborators or Editors, invited by the account holder, can edit the website to varying degrees, which might range from content editing to page management, depending on the permissions granted by Yola’s platform. The number of users permitted to edit a website and the scope of their roles and permissions may vary, typically increasing with higher-tier subscription plans.

Additional Features

Big Cartel Logo
Yola Logo

SSL Certificate







Custom Domain







Free Custom Domain Included







International Domains







Mobile Responsive







Page Speed







Website Builder Mobile App







Convert a Website To An App







Website Analytics







Multilingual Sites







Multiple Users


User Feedback

Big Cartel
26 reviews
4.2 out of 5 stars
Yola
22 reviews
4.0 out of 5 stars

User feedback on Big Cartel highlights its simplicity and affordability as key advantages, making it a popular choice for small businesses and startups looking to establish an online presence quickly. Users appreciate the ease of setting up and customizing their online stores, the flat monthly fees without per-item charges, and the platform’s intuitive design and mobile management capabilities. However, limitations in features compared to more comprehensive platforms, restricted customization options, and lack of advanced integrations or inventory management for specific items are noted drawbacks. Despite these concerns, Big Cartel is praised for its cost-effectiveness and user-friendly approach, particularly for those new to e-commerce or with smaller inventories.

Yola seems to have received mostly positive reviews. Users appreciate its professional templates, ease of use, affordability, and customer service. They find it ideal for website creation, especially for those without specialized knowledge. However, some users express dissatisfaction with aspects such as data security, customization limitations, and lack of certain features like chat support. Overall, Yola appears to solve the problem of easy website creation and maintenance for businesses and individuals, offering a range of templates and tools at a reasonable price point.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

FAQ

Which platform is better for artists and small-scale sellers, Big Cartel or Yola?

Big Cartel is specifically designed for artists and small-scale sellers, offering a straightforward setup process and essential ecommerce features tailored to their needs. It’s favored for its simplicity, affordability, and focus on creative businesses. Yola, while offering broader ecommerce capabilities, may not provide the same level of tailored experience for artists as Big Cartel.

Can I create a professional-looking website without coding skills using Big Cartel or Yola?

Yes, both Big Cartel and Yola are designed to help users create professional-looking websites without the need for advanced technical skills. Big Cartel offers a user-friendly interface and customizable templates geared towards artists and creators, while Yola provides a drag-and-drop interface with a variety of responsive and customizable templates suitable for a wide range of website types.

Which platform offers better customer support, Big Cartel or Yola?

Yola offers better customer support with a higher customer support score. It provides 24/7 email support to all users, with priority support for paid plan subscribers, and a call-you-back service for personalized assistance. Big Cartel’s support team is available Monday through Friday, with support primarily via email.

Are there any AI capabilities in Big Cartel or Yola?

Neither Big Cartel nor Yola offers AI capabilities. Both platforms focus on providing a straightforward and user-friendly website building experience without the use of AI, which may be suitable for users who prefer a more hands-on approach to website building.

How do Big Cartel and Yola compare in terms of ecommerce features?

Big Cartel is best suited for independent artists and makers, simplifying the process of selling online with easy setup and essential ecommerce features. It’s particularly favored for its focus on creative businesses. Yola, through its integration with Ecwid, accommodates a wider range of ecommerce needs and offers features like guest checkout and analytics, making it a better fit for users looking for a balance between usability and ecommerce functionality.

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